At a Glance
- Tasks: Deliver exceptional customer service and manage shop standards in a vibrant betting environment.
- Company: Join the dynamic team at Entain Group, home to Ladbrokes & Coral.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a fun atmosphere.
- Other info: Work 20 hours a week with a flexible schedule across evenings and weekends.
- Why this job: Be part of an exciting industry and make a difference in customers' experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Entain Group is hiring a Retail Customer Service Manager to join our Ladbrokes & Coral betting shop teams.
You will deliver top customer service, manage shop standards and help drive sales while reporting to the Shop Manager.
Position includes 20 hours per week with a pattern across 8am–10pm openings, including weekends.
You'll take bets, handle cash, demonstrate products and resolve customer queries with empathy.
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Sportsbook Retail Service Manager in Brighton employer: Entain Group
Entain Group is an excellent employer, offering a supportive and inclusive workplace where you can thrive as a Sports Betting Shop Manager. With a strong focus on employee growth opportunities and a rewarding benefits package, you'll be part of a dynamic team dedicated to enhancing customer experience in the vibrant retail environment of Ladbrokes.
StudySmarter Expert Advice🤫
We think this is how you could land Sportsbook Retail Service Manager in Brighton
✨Get Involved in Local Sports Events
Find local sports events or community recreation activities in your area and offer to volunteer. This is a fantastic way to network with industry professionals, gain hands-on experience, and show your commitment to the field. Plus, it could lead directly to job opportunities in organisations like Entain Group!
✨Join Sports Management Associations
Consider joining sports management associations or local clubs related to your interests—these often have member directories or job boards. Engaging with these communities can help you learn about part-time roles and connect with key people who might point you towards open positions at places such as Entain Group.
✨Leverage University Career Services
If you’re currently studying or recently graduated, don’t overlook your uni’s career services! They often have tailored resources for landing part-time roles in sports management and can help you with personalised advice, job listings, and even intro opportunities to employers like Entain Group.
✨Boost Your Online Presence
Create a LinkedIn profile highlighting your interest in sports and recreation management. Share any relevant experiences or passion projects related to sports, and join LinkedIn groups focused on the industry. This can help raise your visibility in the field and may catch the eye of hiring managers at Entain Group!
We think you need these skills to ace Sportsbook Retail Service Manager in Brighton
Some tips for your application 🫡
Show Off Your Passion for Sports:When applying for a role in sports recreation management, let your love for sports shine through in your CV and cover letter. Share any experiences you have managing teams, coordinating events, or working in sports facilities. This enthusiasm is infectious and is sure to catch the eye of the hiring team at Entain Group.
Highlight Relevant Certifications:If you've got any certifications related to sports management, first aid, or coaching, make sure to list them prominently. These qualifications demonstrate your commitment to the field and your preparedness for the responsibilities of the job. Don't forget to mention any practical training that shows you're ready to jump in at Entain Group.
Flexibility and Availability is Key:For part-time roles, availability can be a big plus. Mention your schedule clearly in your application, showing you're ready to work weekends or evenings if needed. This will help Entain Group see you as a reliable choice who can fit in with their staffing needs.
Tailor Your Experience to the Role:When crafting your CV and cover letter, align your previous experiences with the specific requirements of the role at Entain Group. If you've coordinated sports leagues, organised events, or managed budgets, make sure those get the spotlight. This way, you can clearly show how you're the perfect fit for their team!
How to prepare for a job interview at Entain Group
✨Show Off Your People Skills
In sports recreation management, it's all about engaging with people—be it clients, team members, or event participants. During the interview with Entain Group, be ready to share examples of how you've successfully handled diverse groups and fostered positive experiences in recreational settings.
✨Brush Up on Your Technical Knowledge
From managing sports facilities to understanding recreational programming, don’t forget the technical aspects of the role. Prepare to discuss specific software or tools you’ve used for scheduling events or managing participants, as this shows you're ready for the part-time responsibilities you'll be taking on at Entain Group.
✨Communicate Your Passion for Sports
As this is a part-time role, passion counts for a lot! Make sure to convey your enthusiasm for sports and recreation in the interview. Talk about your experience with recreational activities—anything from coaching to volunteering—to help Entain Group see the personal investment you've got in the field.
✨Think About Your Flexibility
With part-time roles, it’s essential to demonstrate your availability and adaptability. Be ready to discuss your schedule and how you can adjust to the needs of Entain Group. Share examples of how you’ve successfully balanced other commitments while pursuing your passion for sports—it’ll show you’re a reliable choice for them.
