Entain Group is seeking a Retail Customer Service Manager to lead service standards in our Ladbrokes & Coral betting shops across the UK. You will drive customer experience and coach shop teams to deliver consistent performance.
Reporting to the Shop Manager, you’ll manage daily operations with a focus on service quality, compliance, and achieving targets while supporting a positive team culture.
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Betting Shop Retail Service Lead employer: Entain Group
Entain Group is an excellent employer, offering a dynamic work environment where you can thrive as a Retail Customer Service Manager. With competitive pay, flexible hours, and a strong focus on employee development, you'll find ample opportunities for growth while being part of a supportive team dedicated to delivering exceptional customer service in the vibrant betting shop sector.
