At a Glance
- Tasks: Lead exceptional customer service in our betting shops and build strong customer relationships.
- Company: Join Entain Group, a leader in the betting industry with a focus on integrity and teamwork.
- Benefits: Earn £13 per hour with flexible shifts and a supportive team environment.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Make a difference in customer experiences while promoting responsible gambling.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26437 - 27800 £ per year.
Entain Group in the United Kingdom is seeking a Retail Customer Service Manager to lead top‑quality service across our Ladbrokes and Coral betting shops.
You will report to the Shop Manager and help build lasting relationships with customers while promoting responsible gambling and product knowledge.
The role offers an hourly rate of £13 and a schedule with varied shifts from 8am to 10pm, with a typical 10-hour weekly rota.
You’ll join a team that values integrity, customer focus, and teamwork.
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Betting Shop Customer Experience Lead employer: Entain Group
Entain Group is an excellent employer, offering a supportive and inclusive workplace where you can thrive as a Sports Betting Shop Manager. With a strong focus on employee growth opportunities and a rewarding benefits package, you'll be part of a dynamic team dedicated to enhancing customer experience in the vibrant retail environment of Ladbrokes.
