Lead Project Manager in London

The Lead Project Manager (PM) excels in a business facing role and has a proven track record of delivery in the Insurance / Financial Services industry. The candidate will manage the US and EU based team of Project Managers along with helping to develop/implement PM best practices alongside the Central Programme Management Office (PMO). They will work closely with the Lead Business Analyst (BA) to help ensure that current and future projects are delivered in line with PM and BA best practices, based on the type and scale of projects, along with ensuring the identified business benefits are realised. This role will provide project assurance to the Head of Change to enable the Business Change Delivery Lead to meet its operational and strategic objectives. Additionally, this role will also be required to deliver ad hoc projects in co‑ordination with internal and/or external teams as appropriate. This role offers a fantastic opportunity for a results-driven, experienced project leader who is passionate about raising project management standards, driving high performance, and ensuring the seamless delivery of complex business change initiatives.

What you will be doing:

• Project Team Management
  • Responsible for day‑to‑day management and mentoring of the Business Change Project Managers, including objective setting and performance management.
  • Lead, mentor, and develop a team of project managers, ensuring they adhere to high‑quality project management standards.
  • Drive accuracy and accountability in all project updates, ensuring financials, risks, issues, and artefacts are consistently correct and up to date.
  • Conduct regular quality assurance on project reporting, identifying and resolving errors before submission.
  • Foster a culture of continuous improvement by coaching project managers in best practices, governance, and methodology.
  • Ensure that all PMO‑required documentation (e.g., RAID logs, budgets, plans) is readily available and current.
  • Develop standard templates for communication with stakeholders e.g. Steering Committees, Working Groups.
  • Establish clear processes for tracking and updating key project data, ensuring PMO and stakeholders have access to timely and accurate information.
• Project Delivery
  • Direct and manage large, complex projects following the Enstar Project Management methodology, from initiation through to successful delivery.
  • Work with senior stakeholders to develop robust business cases that clearly define the project / programme benefits and support the approval process.
  • Define project scope, objectives and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Develop and maintain robust project plans, clearly defining critical paths, key milestones, and dependencies.
  • Identifying and estimating the resources and participants needed to achieve project goals. Resolve resource constraints and/or conflicts.
  • Identify and proactively manage project risks and issues and implement effective mitigation strategies.
  • Proactively manage changes in projects, ensuring appropriate contingency planning and risk mitigation strategies are in place.
• Stakeholder & Expectation Management
  • Develop and maintain close and effective working relationships with senior stakeholders including the EU and Group Executive.
  • Ensure clear communication lines are in place and that expectations are managed and escalations are handled professionally.
  • Thrive under pressure, maintaining composure to navigate challenges efficiently.
  • Act as a key point of contact between the Business Change Delivery Lead, PMO, and delivery teams to ensure seamless project execution.

What you will bring:

• 10+ years of project management experience within the insurance/reinsurance sector with at least 5 years in a management role.
• Lloyd’s market understanding.
• Proven track record of successfully leading and managing a team of project managers in a diverse environment with a strong background in assurance, governance and methodology.
• A demonstrable record of the delivery of business and technology change.
• Ability to work effectively under pressure and meet tight deadlines.
• Evidence of working with all levels of an organisation.
• Evidence of extensive knowledge and experience of solving complex problems, considering enterprise‑wide solutions and impact.
• Expert analytical, numerical and project management skills.
• Strong knowledge of Microsoft Excel, Word, Visio, and PowerPoint, Access and Azure DevOps.
• Highly structured: ability to work in a logical and organised manner.
• Analytical thinking: ability to tackle issues and problems in a logical and organised way, with the ability to create solid written project artifacts.
• Process improvement: ability to offer advice on process improvement, contributing to the Business and PM practice at Enstar.
• Concern for detail: desire to ensure accuracy and quality in work delivered.
• Results orientation: ability to set high goals, focusing on the delivery of targets, quality and deadlines.
• Flexible & Resilient: Demonstrated success in a fast‑paced environment with ability to juggle multiple competing priorities and demands.
• Communications skills: excellent interpersonal skills and communication skills; must be able to effectively communicate with individuals at the highest levels of the organization.
• Relationship building: ability to build and maintain networks of business contacts who may contribute to success, both within and beyond the organisation.
• Team Player: evidence of successful team building and collaboration skills.
• Confident, but with a level of self‑awareness.

Benefits:

• Pension (Enrolment is automatic on joining with a 10% employer contribution).
• Dental Insurance (This is an optional taxable benefit available to employee, spouse, and dependents).
• Medical Insurance (This is an optional taxable benefit available to employee, spouse, and dependents through a private health network).
• Travel Insurance (As an employee you are automatically enrolled with business and leisure travel insurance with single, couple, family, or single parent family coverage options).
• Eligible company funded annual 360 Health Assessment.
• Voucher for free annual eye examination.
• Option to loan a bicycle and safety equipment tax free.
• Wellness Reimbursement program (up to 700 pounds annual reimbursement for wellness related expenses, i.e, gym memberships, massage, etc.).
• Tusker – Electric Vehicle (A fixed monthly amount is taken directly from your gross salary and, in return, you get the use of a brand new electric car).
• Optional Critical Illness coverage.
• Automatic coverage provided by income protection programme.
• Access to Employee Assistance Programs (EAP) for health and wellbeing.

Who we are:

We are a trusted global re/insurance group and the leading provider of retrospective solutions, with specialist underwriting capabilities. We help our clients manage risk, unlock capital and create the financial freedom to grow. With operations across the world’s major insurance hubs and a global network of close to 800 talented professionals, we bring expertise and fresh thinking to some of the industry’s biggest challenges.

Why Enstar:

Learning and development are a fundamental part of every employee's career journey with Enstar. Supporting growth and career progression is key to how we engage our people - helping them to learn, grow and succeed at Enstar. We offer a range of initiatives and resources to support our people throughout their careers:

• Professional Qualifications and Study Support: We support employees who wish to take professional qualifications aligned to their role and career development.
• Training, Conferences & Seminars: As a global organisation, we work with many professional bodies to provide access to training programmes, conferences, seminars and continuing professional development (CPD) opportunities.
• Digital Learning Hub: Our digital learning hub, LinkedIn Learning, offers a wide range of self-serve resources, including courses, videos, eBooks, and audio books, to help employees build new skills and deepen their knowledge.

We also invest in physical, mental and financial wellbeing initiatives for our employees. Supportive teams, inspiring work and a positive working environment all contribute to our collective wellbeing. Beyond the workplace, we strive to make a positive influence in our communities and to continuously reduce our impact on the environment.

Enstar Inclusivity Policy:

Our annual Inclusivity Index puts Enstar ahead of the industry in terms of promoting an inclusive and welcome working environment. We’re an equal opportunity employer and believe that our inclusive environment creates an authentic working culture. We don’t discriminate on the basis of age, physical or mental disability, gender reassignment, marriage and civil partnership, pregnancy and carer status, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation. Enstar is committed in providing an accessible recruitment experience for all those interested in working with us. Please let your Enstar Recruitment Partner know if you require any reasonable accommodation during the application process due to a disability to enable you to fully participate in our recruitment process.