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- Tasks: Join our SRE team to enhance data solutions and troubleshoot complex issues.
- Company: Ensono, a people-first tech company focused on innovation and growth.
- Benefits: Competitive salary, flexible work locations, generous leave, and private healthcare.
- Other info: Engage in a supportive environment with opportunities for learning and community involvement.
- Why this job: Make a real impact in a growing team while advancing your career.
- Qualifications: Experience with IAC tooling, CI/CD, and troubleshooting in various technologies.
The predicted salary is between 50000 - 70000 £ per year.
At Ensono, our purpose is to be a relentless ally, disrupting the status quo and enabling our clients to Do Great Things. As a trusted technology adviser and managed services provider, we help clients navigate continuous change and embrace innovation. We deliver world-class transformational services across hybrid cloud, infrastructure, mainframe, data, IdAM, and cloud-native solutions, simplifying complex business challenges and creating new pathways to success. Headquartered in the USA and backed by private equity, Ensono has a strong track record in the UK and Europe, with growth plans built on trusted partnerships and deep industry expertise.
About the role: We’re looking for Site Reliability Engineering (SRE) to join our growing team. We support a variety of data solutions that we’ve developed, and we are seeking individuals with data expertise to enhance our SRE team. This role offers excellent career progression, as our division is in a state of growth—expanding both in-team size and client base. There are numerous opportunities to advance your career with us.
Key responsibilities:
- Act as a technical escalation point for unresolved data platform issues in the SRE Pod/s;
- Monitor, maintain, and troubleshoot databases/data warehouses and related infrastructure;
- Collaborate with the data engineering team to ensure efficient data flow and transformation;
- Develop and maintain accurate technical documentation in the form of operational runbooks;
- Perform standard pre-approved changes within the scope of our client’s Change Management Process (i.e. new users, etc.);
- Use Ensono’s helpdesk and work tracking systems to maintain logs of all support requests and incidents, and improve these processes, both technically and through stakeholder management;
- Participate in the process for, and proactively mitigate risks in a Security management process (Vulnerabilities in Code, Infrastructure, Dependencies) aligned to both Ensono’s and our Clients compliance objectives;
- Engaging with suppliers and 3rd parties for support, requests and opportunities, managing the relationship our clients get the best value for their service.
What you will bring to Ensono:
- IAC tooling (Terraform preferably, or ARM/bicep and CloudFront)
- Core CI/CD Tooling (Azure DevOps, GitHub Actions or Gitlab)
- Monitoring Tooling (DataDog, Splunk, NewRelic, Azure Monitor, AWS CloudWatch)
- Demonstrable experience in multiple core technology (Dotnet, Java, AI/Data Engineering, Golang)
- Troubleshooting issues and identifying systemic failings indicated by incidents/failures Implementing fixes and features;
- Proposing solutions for reducing toil;
- Implementing and refining automation for incident and service request resolution;
- Providing leadership in the Incident resolution process, including creating and maintaining documentation, and leading Post-mortem analysis and mitigation planning;
- Designing and Reinforcing Service Requests and Change Management (both technically and through stakeholder management) processes, and improving existing processes;
- Develop and enhance the process for, and Proactively mitigate risks through Security management (Vulnerabilities in Code, Infrastructure, Dependencies);
- Lead discussion for multiple clients in client-facing meetings around the SRE process, identifying areas for increasing SRE footprint and identifying opportunities for small works and consultancy;
- Engaging with: Suppliers and 3rd parties for support, requests and opportunities;
- Cross-sale and cross-pollination opportunities within the Ensono organisation;
- Cloud provider (AWS, Azure, GCP) ‘DevOps Engineer’-level certification and CKAD certification highly beneficial, or required during probationary period.
What we can offer you: We are a people-first business, which means people are at the heart of everything we do here. We offer our associates a safe environment where learning, knowledge sharing, and open communication is encouraged. Whether at one of the internal events, such as socials, competency meet-ups, hackathons or as part of one or more of our global Community Groups, such as Beautiful Brains (for the neurodiverse and curious), HERO (helping to educate regarding orientation), E-Vets (Ensono veteran community) and many more we have strived to build a business where everyone feels welcomed, included, and valued.
Our Benefits include:
- Competitive base with uncapped commission;
- The ability to work from a range of flexible locations;
- Prestigious sales and broader team recognition with Annual Presidents Club;
- Starting with 27 days annual leave (plus bank holidays) – accruing to 30;
- 1/2 day leave on your birthday;
- Sabbatical options at 5 & 10 years' service;
- 5 days study leave;
- Generous company pension;
- Private healthcare for you and your family;
- Payroll giving;
- Enhanced paternity and maternity leave;
- Equity appreciation program incentive plan;
- Life and income protection;
- Additional perks such as discounted gym memberships, cycle scheme, EAP and more!
If this all sounds great, we’d love to hear from you!
Site Reliability Engineer employer: Ensono
Contact Detail:
Ensono Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ensono on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about IAC tooling, CI/CD processes, and monitoring tools. We want to see your expertise shine!
✨Tip Number 3
Show us your problem-solving skills! Be ready to discuss past incidents you've resolved and how you approached them. We love candidates who can think on their feet and propose effective solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Site Reliability Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Site Reliability Engineer role. Highlight your experience with IAC tooling, CI/CD processes, and any relevant data expertise. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about SRE and how you can contribute to our team at Ensono. Be genuine and let your personality come through—this is your opportunity to connect with us.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled complex issues in the past. We love candidates who can demonstrate their troubleshooting abilities and innovative thinking—so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Ensono!
How to prepare for a job interview at Ensono
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, like Terraform, Azure DevOps, and monitoring tools. Brush up on your knowledge of databases and data engineering principles, as these will likely come up during technical discussions.
✨Showcase Problem-Solving Skills
Prepare to discuss specific examples where you've troubleshot issues or implemented fixes in a previous role. Highlight your experience with incident resolution and how you’ve contributed to improving processes, as this aligns closely with the responsibilities of the role.
✨Understand Ensono's Values
Familiarise yourself with Ensono’s mission to disrupt the status quo and support clients through change. Be ready to articulate how your personal values align with theirs, especially around collaboration and innovation, which are key to their culture.
✨Prepare Questions for Them
Have a few thoughtful questions ready about the team dynamics, growth opportunities, and how they measure success in the SRE role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.