At a Glance
- Tasks: Join our SRE team to enhance data solutions and troubleshoot complex issues.
- Company: Ensono, a people-first tech company focused on innovation and growth.
- Benefits: Flexible work locations, competitive salary, generous leave, and private healthcare.
- Other info: Engage in a supportive environment with opportunities for learning and community involvement.
- Why this job: Make a real impact in a growing team while advancing your career.
- Qualifications: Experience with IAC tooling, CI/CD, and troubleshooting in various technologies.
The predicted salary is between 50000 - 70000 € per year.
At Ensono, our purpose is to be a relentless ally, disrupting the status quo and enabling our clients to Do Great Things. As a trusted technology adviser and managed services provider, we help clients navigate continuous change and embrace innovation. We deliver world‑class transformational services across hybrid cloud, infrastructure, mainframe, data, IdAM, and cloud-native solutions, simplifying complex business challenges and creating new pathways to success. Headquartered in the USA and backed by private equity, Ensono has a strong track record in the UK and Europe, with growth plans built on trusted partnerships and deep industry expertise.
About the role
We’re looking for Site Reliability Engineering (SRE) to join our growing team. We support a variety of data solutions that we’ve developed, and we are seeking individuals with data expertise to enhance our SRE team. This role offers excellent career progression, as our division is in a state of growth—expanding both in‑team size and client base. There are numerous opportunities to advance your career with us.
Key responsibilities
- Act as a technical escalation point for unresolved data platform issues in the SRE Pod/s;
- Monitor, maintain, and troubleshoot databases/data warehouses and related infrastructure;
- Collaborate with the data engineering team to ensure efficient data flow and transformation;
- Develop and maintain accurate technical documentation in the form of operational runbooks;
- Perform standard pre-approved changes within the scope of our client’s Change Management Process (i.e. new users, etc.);
- Use Ensono’s helpdesk and work tracking systems to maintain logs of all support requests and incidents, and improve these processes, both technically and through stakeholder management;
- Participate in the process for, and proactively mitigate risks in a Security management process (Vulnerabilities in Code, Infrastructure, Dependencies) aligned to both Ensono’s and our Clients compliance objectives;
- Engaging with suppliers and 3rd parties for support, requests and opportunities, managing the relationship our clients get the best value for their service.
What you will bring to Ensono
- IAC tooling (Terraform preferably, or ARM/bicep and CloudFront)
- Core CI/CD Tooling (Azure DevOps, GitHub Actions or Gitlab)
- Monitoring Tooling (DataDog, Splunk, NewRelic, Azure Monitor, AWS CloudWatch)
- Demonstrable experience in multiple core technology (Dotnet, Java, AI/Data Engineering, Golang)
- Troubleshooting issues and identifying systemic failings indicated by incidents/failures
- Implementing fixes and features
- Proposing solutions for reducing toil
- Implementing and refining automation for incident and service request resolution
- Providing leadership in the Incident resolution process, including creating and maintaining documentation, and leading Post‑mortem analysis and mitigation planning.
- Designing and Reinforcing Service Requests and Change Management (both technically and through stakeholder management) processes, and improving existing processes.
- Develop and enhance the process for, and Proactively mitigate risks through Security management (Vulnerabilities in Code, Infrastructure, Dependencies)
- Lead discussion for multiple clients in client‑facing meetings around the SRE process, identifying areas for increasing SRE footprint and identifying opportunities for small works and consultancy.
- Engaging with Suppliers and 3rd parties for support, requests and opportunities
- Cross‑sale and cross‑pollination opportunities within the Ensono organisation
- Cloud provider (AWS, Azure, GCP) ‘DevOps Engineer’-level certification and CKAD certification highly beneficial, or required during probationary period.
What we can offer you
- We are a people‑first business, which means people are at the heart of everything we do here. We offer our associates a safe environment where learning, knowledge sharing, and open communication is encouraged.
- Competitive base with uncapped commission
- The ability to work from a range of flexible locations
- Prestigious sales and broader team recognition with Annual Presidents Club
- Starting with 27 days annual leave (plus bank holidays) – accruing to 30 1/2 day leave on your birthday
- Sabbatical options at 5 & 10 years' service
- 5 days study leave
- Generous company pension
- Private healthcare for you and your family
- Payroll giving
- Enhanced paternity and maternity leave
- Equity appreciation program incentive plan
- Life and income protection
- Additional perks such as discounted gym memberships, cycle scheme, EAP and more!
If this all sounds great, we’d love to hear from you!
Site Reliability Engineer in London employer: Ensono
At Ensono, we pride ourselves on being a people-first organisation that fosters a culture of learning, collaboration, and inclusivity. As a Site Reliability Engineer, you'll benefit from excellent career progression opportunities within our expanding team, alongside a competitive salary, flexible working locations, and a comprehensive benefits package that includes generous leave, private healthcare, and unique community groups that support diverse interests. Join us in a dynamic environment where your contributions are valued and you can truly make an impact.
StudySmarter Expert Advice🤫
We think this is how you could land Site Reliability Engineer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ensono on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about IAC tooling, CI/CD processes, and monitoring tools. We want to see your expertise shine!
✨Tip Number 3
Show us your problem-solving skills! Be ready to discuss past incidents you've resolved and how you approached them. We love candidates who can think on their feet and propose effective solutions.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on our radar!
We think you need these skills to ace Site Reliability Engineer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Site Reliability Engineer role. Highlight your relevant experience with IAC tooling, CI/CD processes, and any data engineering expertise you have. We want to see how you can bring value to our team!
Showcase Your Technical Skills:Don’t hold back on showcasing your technical skills! Mention specific tools and technologies you’ve worked with, like Terraform or Azure DevOps. We’re looking for candidates who can hit the ground running, so let us know what you’ve got!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Ensono
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, like Terraform, Azure DevOps, and monitoring tools. Brush up on your knowledge of databases and data engineering principles, as these will likely come up during technical discussions.
✨Showcase Problem-Solving Skills
Prepare to discuss specific examples where you've troubleshot issues or implemented fixes in a previous role. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to tackle complex problems effectively.
✨Understand the Company Culture
Familiarise yourself with Ensono’s values and culture. They emphasise being a people-first business, so be ready to discuss how you can contribute to a collaborative and inclusive environment. Mention any relevant experiences that align with their community initiatives.
✨Prepare Questions for Them
Have a list of thoughtful questions ready to ask your interviewers. This shows your genuine interest in the role and the company. You might want to inquire about their approach to continuous learning or how they handle cross-team collaboration, which is crucial for an SRE role.
