Ensono seeks an Expert Service Delivery Manager to own end-to-end service relationships for strategic mainframe-centric clients. You will act as the executive face to CIO/CTO-level stakeholders, orchestrating delivery across z/OS, distributed and cloud platforms, and driving continual service improvement.
This senior, client-facing role requires ITIL governance, incident bridges, and influencing across multi-tower environments while ensuring contractual obligations and high CSAT.
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Executive Service Delivery Leader - Mainframe & Cloud in London employer: Ensono
At Ensono, we pride ourselves on being a people-first organisation that fosters a culture of inclusivity and continuous learning. As an Expert Service Delivery Manager, you'll thrive in a dynamic environment where your expertise is valued, and you'll have access to numerous growth opportunities, including flexible working arrangements and generous benefits like 27 days of annual leave, private healthcare, and a supportive community for professional development. Join us in our mission to empower clients and make a meaningful impact in the technology landscape.
