At a Glance
- Tasks: Manage client relationships and deliver tailored IT solutions in a dynamic environment.
- Company: Join a leading IT services company in Belfast with a focus on growth and innovation.
- Benefits: Competitive salary, flexible working, enhanced leave, and industry-leading training opportunities.
- Other info: Enjoy career progression and regular performance reviews in a supportive culture.
- Why this job: Be part of a rapidly growing team and make a real impact on client success.
- Qualifications: Experience in IT account management and excellent communication skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
Enso Recruitment are delighted to partner with a local leading IT Services company to recruit for the role of Client Relationship Manager in Belfast. This is an exciting position for an experienced Account Manager within the IT industry, who wishes to join a rapidly growing company and be part of their success.
As a Client Relationship Manager, you will manage and support existing clients whilst ensuring a high level of customer service across all engagements. Having a background in nurturing accounts & delivering bespoke solutions will set you up well for success in this fast-paced environment. Although this position is 75% account management, there will be many opportunities to grow the existing client base, which you will be remunerated for.
The Role:
- As part of the account management team, you will be involved in every aspect of account management.
- Act as the primary point of contact for existing clients, fostering, and strengthening these relationships to expand their accounts and drive profitable business growth.
- Identify, qualify, and convert new business opportunities for the diverse range of products and services.
- Collaborate with internal teams and clients to prepare proposals, quotes, and design innovative IT solutions, including cloud and cybersecurity services.
- Establish and maintain strong relationships with internal stakeholders, partners, and existing clients.
- Conduct regular visits to customer sites or engage with them remotely to maintain and strengthen relationships.
- Prepare and deliver proposals and presentations to clients at all organisational levels.
- Monitor and manage your sales performance in alignment with company objectives and targets, aiming to build a pipeline of opportunities to meet and exceed these targets.
- Review your activities and report monthly revenues and opportunities to senior management.
The Experience:
- Strong relevant experience in the IT or technology sector.
- Excellent communication skills with a passion for delivering exceptional customer service and success.
- Demonstrated success as a business-to-business account manager, particularly in selling IT solutions to enterprise-level accounts.
- Experience in maintaining an effective network of contacts and building relationships at senior levels within customer and prospect organisations.
- Proven ability to take ownership of bid and proposal production, working alongside clients and internal pre-sales technical teams to deliver accurate and detailed proposals.
The Package:
- Salary: £35,000 - £45,000 Account Management & Renewals OTE
- Enhanced annual leave entitlement, increasing with length of service
- Birthday Off
- Flexible & hybrid working
- Company phone & laptop
- Car allowance
- Fully funded & industry-leading personal development & training
- Company pension plan
- Cycle to work scheme
- Staff technology purchase scheme
- Active staff social committee
- Regular salary and performance reviews
- Opportunities for career progression
To find out more about this opportunity, hit Apply or reach out to a member of the Enso Recruitment team today!
Client Relationship Manager in Newtownabbey employer: Enso Recruitment
Join a dynamic and rapidly growing IT Services company in Belfast, where your role as a Client Relationship Manager will be pivotal in nurturing client relationships and driving business growth. With a strong emphasis on employee development, flexible working arrangements, and a vibrant work culture, this company offers an exceptional environment for career progression and personal growth, alongside competitive benefits such as enhanced annual leave and a comprehensive pension plan.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager in Newtownabbey
✨Tip Number 1
Network like a pro! Get out there and connect with people in the IT industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more connections you make, the better your chances of landing that Client Relationship Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to meet with potential employers or clients, be ready to discuss your past successes in account management. Share specific examples of how you've nurtured accounts and delivered bespoke solutions. This will help you stand out as the ideal candidate.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their products and services, especially in cloud and cybersecurity. This knowledge will not only impress your interviewers but also show that you're genuinely interested in helping them grow their client base.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your job search. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Let’s get you that Client Relationship Manager position!
We think you need these skills to ace Client Relationship Manager in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Relationship Manager role. Highlight your experience in account management and any specific IT solutions you've worked with. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about client relationships and how you can contribute to our success. Be genuine and let your personality come through – we love that!
Showcase Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to convey ideas clearly. Whether it's in your CV or cover letter, we want to see examples of how you've successfully managed client relationships in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Enso Recruitment
✨Know Your Clients
Before the interview, research the company’s existing clients and their industries. Understanding their needs and challenges will help you demonstrate how you can nurture these relationships and deliver bespoke solutions.
✨Showcase Your Communication Skills
As a Client Relationship Manager, excellent communication is key. Prepare examples of how you've successfully managed client relationships in the past, focusing on your ability to listen, respond, and adapt to client needs.
✨Prepare for Proposal Discussions
Be ready to discuss how you approach creating proposals and quotes. Highlight any experience you have in collaborating with internal teams to design innovative IT solutions, as this will show your ability to work cross-functionally.
✨Demonstrate Your Sales Acumen
Since this role involves expanding the client base, come prepared with examples of how you've identified and converted new business opportunities in previous roles. This will illustrate your proactive approach and sales success.
