At a Glance
- Tasks: Support software deployment and enhance customer experience through technical solutions.
- Company: Innovative tech organisation focused on product delivery and customer engagement.
- Benefits: Competitive salary, 24 days leave, birthday leave, and enhanced parental leave.
- Other info: Proactive environment with opportunities for growth and development.
- Why this job: Join a dynamic team to solve real-world problems and improve technology solutions.
- Qualifications: 1+ year in software engineering, Python experience, and cloud platform knowledge.
The predicted salary is between 30000 - 40000 £ per year.
Enso Recruitment are delighted to be working with an innovative, product-focused technology organisation that is continuing to scale its engineering and customer delivery capability. They are now seeking a Software Engineer (Customer Facing) to join their growing team. This is a fantastic opportunity to work on real-world technology solutions, helping ensure products are successfully delivered, adopted, and continuously improved across customer environments.
The Opportunity
You’ll work at the intersection of software engineering, delivery, and customer engagement, playing a key role in ensuring successful product deployment and ongoing performance. This role combines hands-on technical work with customer interaction, making it ideal for someone who enjoys solving problems, improving systems, and working closely with both internal teams and end users.
Key Responsibilities
- Support the successful deployment and ongoing use of software products across customer environments
- Work with internal teams and customers to troubleshoot and resolve technical issues
- Contribute to the development and implementation of new features and enhancements
- Capture, prioritise, and deliver work within an Agile team environment
- Support onboarding of new customers and ensure smooth product adoption
- Identify opportunities to improve product performance, usability, and delivery processes
- Build automation and tooling to improve efficiency and reduce manual processes
- Monitor and maintain cloud-based environments and infrastructure
- Take ownership of product performance across customer deployments
About You
- 1+ year experience in a Software Engineering or Developer role
- Working experience with Python
- Experience working with at least one cloud platform (e.g. AWS, Azure, GCP or similar)
- Strong working knowledge of Linux environments
- Comfortable troubleshooting technical issues across systems and environments
- A proactive, problem‑solving mindset with a “can‑do” attitude
- Strong communication skills, with the ability to work across technical and non‑technical teams
- Interest in working in a customer‑facing or delivery‑focused role
Benefits
- Pension
- 24 days annual leave plus statutory holidays
- Birthday leave
- Enhanced parental leave
- On‑site parking
To find out more about this opportunity, hit Apply or reach out to a member of the Enso Recruitment team today!
Software Engineer (Customer Facing) in Belfast employer: Enso Recruitment
Join a forward-thinking technology organisation that prioritises innovation and customer satisfaction, offering a dynamic work environment where your contributions directly impact product success. With a strong focus on employee growth, you will have access to professional development opportunities, a supportive team culture, and generous benefits including 24 days of annual leave and enhanced parental leave. This role not only allows you to engage with cutting-edge technology but also fosters meaningful relationships with customers, making it an ideal place for those who thrive in collaborative settings.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer (Customer Facing) in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those that highlight your customer-facing experience. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common technical questions and customer interaction scenarios. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Software Engineer (Customer Facing) in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience with Python, cloud platforms, and any customer-facing roles you've had. We want to see how you fit into our innovative team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your problem-solving mindset aligns with our mission. Keep it engaging and personal – we love a bit of personality!
Showcase Your Technical Skills:Don’t forget to mention your technical skills, especially your experience with Linux environments and troubleshooting. We’re looking for someone who can hit the ground running, so make sure we know what you bring to the table!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy!
How to prepare for a job interview at Enso Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your Python skills and any cloud platforms you've worked with. Be ready to discuss specific projects where you've used these technologies, as well as any challenges you faced and how you overcame them.
✨Show Off Your Problem-Solving Skills
Since this role involves troubleshooting and improving systems, prepare some examples of how you've tackled technical issues in the past. Think about times when you identified a problem, came up with a solution, and implemented it successfully.
✨Communicate Like a Pro
This position requires strong communication skills, so practice explaining complex technical concepts in simple terms. You might be asked to interact with non-technical teams, so being able to bridge that gap is crucial.
✨Get Familiar with Agile Methodologies
As you'll be working in an Agile team environment, it’s beneficial to understand Agile principles. Be prepared to discuss how you've contributed to Agile projects in the past and how you can help improve product performance and delivery processes.
