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For Companies At a Glance
- Tasks: Lead a dynamic support team and tackle critical production issues.
- Company: Global tech organisation with a focus on innovation and excellence.
- Benefits: Competitive salary, bonuses, and professional development opportunities.
- Why this job: Make a real impact by leading a high-performing support function.
- Qualifications: Experience in Windows/Linux, SQL, and automation tools required.
- Other info: Join a vibrant team in Belfast with great career growth potential.
The predicted salary is between 48000 - 72000 £ per year.
A global technology organization is seeking a Software Support Team Lead to establish a high-performing support function in Belfast. This senior, hands-on role involves leading a Level 2 application support team, managing critical production issues, and implementing ITIL practices. You will oversee application deployments, monitor system performance, and mentor team members.
Strong candidates will have experience in Windows/Linux environments, SQL, and automation tools like PowerShell and Ansible. This position offers a competitive salary, potential bonuses, and opportunities for professional development.
Senior Software Support Team Lead — Incidents, Automation & Cloud in Belfast employer: Enso Recruitment
Contact Detail:
Enso Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Software Support Team Lead — Incidents, Automation & Cloud in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in software support or automation. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to interview, be ready to discuss your experience with Windows/Linux environments and SQL. Share specific examples of how you've tackled production issues or implemented ITIL practices.
✨Tip Number 3
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly helps us see your application faster. Plus, it’s a great way to show your interest in joining our team!
We think you need these skills to ace Senior Software Support Team Lead — Incidents, Automation & Cloud in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience with Windows/Linux environments, SQL, and any automation tools you've used. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Software Support Team Lead role. Share specific examples of how you've led teams or managed critical production issues in the past.
Showcase Your Leadership Skills: Since this role involves mentoring team members, make sure to highlight your leadership experience. Talk about how you've supported and developed others in previous roles. We love seeing candidates who can inspire and guide their teams!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our awesome team at StudySmarter!
How to prepare for a job interview at Enso Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows/Linux environments, SQL, and automation tools like PowerShell and Ansible. Be ready to discuss how you've used these technologies in past roles, as this will show your hands-on experience and technical expertise.
✨Showcase Your Leadership Skills
As a Senior Software Support Team Lead, you'll need to demonstrate your ability to lead and mentor a team. Prepare examples of how you've successfully managed teams or projects in the past, focusing on your approach to problem-solving and team development.
✨Understand ITIL Practices
Familiarise yourself with ITIL practices, as they are crucial for this role. Be prepared to discuss how you've implemented ITIL processes in previous positions and how they improved service delivery and incident management.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your critical thinking and decision-making skills. Think about past incidents you've managed, how you approached them, and what the outcomes were. This will help you illustrate your capability to handle production issues effectively.
