Sample Administrator

This role is located in Marchwood, within the Cawood Scientific Environment Division. Marchwood, part of Cawood, was established in 1998 and performs a range of specialist analytical testing services to customers operating in the Environmental, Industrial and Agricultural Sectors from its three laboratories based in the South and North of England. As a leading UK Dioxin and Furans analysis laboratory and the UK’s leading specialist laboratory for independent occupational hygiene analysis, Marchwood offers a range of services for the environmental, occupational and food/feed sectors.

Job Description:

Job Title: Sample Reception Admin

Reports to: Mai Vuong

Job Purpose Statement:

To receive, unpack and log customer samples onto the laboratory system, ensuring they are ready for analysis.

Job Accountabilities and Main Duties:

• Receive and unpack customer samples on arrival at site, ensuring paperwork is present and legible.
• Email customers in a professional manner to resolve queries promptly when necessary.
• Liaise with laboratory and customer service colleagues to ensure that customer requirements are achievable.
• Log samples onto the system accurately and efficiently.
• Understand and follow the Standard Operating Procedures provided.
• Work as a team, maintaining morale and actively offering help and assistance wherever possible.

Skills Required:

• Basic level experience of using Microsoft Office applications.
• Ability to communicate in a professional manner either by phone or email.
• Ability to prioritise workloads.

Core Competencies:

• Comply with Cawood ways of working, policies and procedures.
• Maintain safe, compliant and effective working standards.
• Constantly review & optimise your ways of working.
• Share good practice and be prepared to suggest better ways of working.
• Work in a fast-paced environment while keeping quality of work to a high standard.

Health & Safety at Work:

• Comply with and support the company HS & E policies and procedures.
• All employees have a duty to work in accordance with the Health & Safety at Work Act (1974), COSHH Regulations (1988) and other relevant policies and procedures.

Additional Notes:

• This job description does not intend to cover all aspects of the jobholder’s duties but is intended to be indicative of the main areas of responsibility.
• The Company reserves the right to alter elements of this job description in line with business needs and in close communication with the jobholder.

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