Research Recruitment Coordinator in Bristol

Ensera Design is a world-class user-centred innovation and product development consultancy, specializing in the medical and consumer health sectors with offices in Bristol, Colorado and New Jersey. As part of Ensera, we collaborate globally with contract manufacturing facilities in Europe, the USA, and Asia.

We are currently seeking a Research Recruitment Coordinator to join our team to support the organisation and management of participant recruitment for design research and Human Factors studies and support the wider business operationally.

In the role you’ll:

• Work with Design Researchers and Human Factors Consultants to design and deliver studies involving primary research.
• Maintain organized documentation, data logs, and project tracking tools.
• Assist with the study set-up, project planning and timelines.
• Manage relationships with fieldwork recruitment partners.
• Source, screen and recruit research participants.
• Manage participant databases, panels, screeners and outreach tools.
• Organize research logistics including facility bookings, virtual meetings, tech checks and observer access.
• Assist with note-taking, transcription coordination and post-study wrap-up.
• Comply with GDPR and pro-actively advise on best practice of Personally Identifiable Information (PII).
• Onboard new clients and suppliers.
• Draft, review and advise on Data Processing Agreements (DPAs), Data Processing Impact Assessments (DPIAs), Master Service Agreements & Non Disclosure Agreements (NDAs).
• Perform audits on Design Research and Human Factors projects that contain PII against internal processes and ISO 13485 expectations.

Your skills and experience:

• Demonstrable experience of organizing studies involving primary research, including commercial aspects.
• Previous experience of liaising with recruitment partners.
• Knowledge of GDPR and best practice of data processing management.
• You’ll be detail-orientated and enjoy delivering a high level of service to a variety of stakeholders.
• You’ll have excellent prioritisation skills and thrive on getting things done.

The salary for this role is £38,000 to £42,000. You will be asked to provide your preferred salary as part of your application.

We offer interesting and varied work combined with a supportive team culture to provide a stimulating environment where you will have the opportunity to develop and learn from others. We offer flexible working policies where working patterns are agreed with our line managers, taking into account the role, needs of the individual, and the team.

We recognize that we are only as good as our people and we know how important it is to support our team. We offer:

• Performance-related company-wide bonus.
• Flexible hybrid working in line with our core hours (Mon–Thu, 9:30am–12:00pm & 2:00pm–4:00pm; Fri, 9:30am–12:00pm).
• Private healthcare for you and your family.
• Enhanced maternity and paternity leave.
• Salary exchange pension scheme.
• 25 days of annual leave, plus the option to purchase up to one working week and additional days for length of service.
• Access to our Employee Assistance Programme and digital wellbeing platform.
• Cycle to Work & Electric Vehicle Lease schemes.
• Death in service (x4 gross salary).
• Training and development opportunities, including dedicated learning days and regular knowledge-sharing sessions.
• A free lunch the first Monday of every month alongside our company-wide meeting.
• Free breakfast every Wednesday, and plenty of opportunities to socialise, including team-organised activities, summer and Christmas parties, and more.

Our Bristol office is based in an iconic Grade II listed building in the heart of the city. Our vibrant workspace houses state-of-the-art labs, a design studio, usability suites, and collaborative meeting spaces. Nestled in a lively neighbourhood with independent shops, we’re just a short walk from Park Street, the Harbourside, and St. Nick’s Markets.

We are proud of our values:

• Find a way: We work as one team, combining our knowledge and experience to unite around a shared goal. We trust each other and do what’s needed to get things done and exceed expectations.
• Pull together: We believe anything is possible. When faced with challenges we take the initiative, using our creative spirit and determination to find bold solutions and deliver results that move us forward.
• Care: We act with integrity, take pride in our work, and support each other. We each play our part to make a positive impact for our customers, our colleagues, and our planet.

Our diverse, multidisciplinary design and product development team spans research, design, human factors, engineering, prototyping, manufacturing, and beyond. Together, we deliver cutting-edge solutions for clients ranging from global leaders to innovative start-ups, with a particular focus on medical devices, drug delivery, orthopaedics, and diagnostics.

If you’d like to discuss the role or would like to discuss any reasonable adjustments you may need to make your application, we’d love to hear from you. If you think you might be the right person for us but want an informal chat first then get in touch via careers_uk@enseradesign.com.

Please note we reserve the right to close the vacancy if we have a high level of applications. We look forward to hearing from you!

We believe that designing for people means including all people, starting with the team behind the work. Our human-centred design ethos is rooted in empathy, and our values – pull together, find a way, and care – guide us in building a team that reflects the diversity of the world we design for.

We know that different perspectives lead to better ideas, stronger collaboration, and more meaningful outcomes. If you meet the skills and experience for this role, we welcome your application – whatever your background, identity, or path into design. What matters to us is that you share our belief in purposeful, people-first design.