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- Tasks: Help uninsured patients access vital healthcare benefits and support their financial needs.
- Company: Join Ensemble, a leader in healthcare revenue cycle management with a people-first culture.
- Benefits: Enjoy competitive pay, tuition reimbursement, paid certifications, and comprehensive health benefits.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: 1-2 years in healthcare, strong communication skills, and a passion for innovation.
- Other info: Be part of an award-winning team that values collaboration, growth, and creativity.
The predicted salary is between 38600 - 42000 ÂŁ per year.
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognise that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
- Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
- Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
- Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
- This position pays between $18.65 - $20.50/hr. based on experience
This position is located On-Site at MWHC - Stafford Hospital in Stafford, VA.
Interviews uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or location Financial Assistance program. Assists with application processes to facilitate accurate and appropriate submissions. Follows-up on submitted applications to ensure timely billing or adjustment processing.
Essential Job Functions:
- Reviewing all referred uninsured/under-insured patients for program eligibility opportunities, initializing and coordinating the application process to facilitate accurate and appropriate submissions.
- Effectively communicating with the patient to obtain documents that must accompany the application.
- Following submitted applications to determination point, updating applicable insurance information and ensuring timely billing or adjustment posting.
- Documenting all relevant actions and communication steps in assigned patient accounting systems.
- Maintaining working knowledge of all state and federal program requirements; shares information with colleagues and supervisors.
- Developing and maintaining proactive working relationship with county/state/federal Medicaid caseworker partners, working collaboratively with other revenue cycle departments and associates.
- Other job duties as assigned.
Employment Qualifications:
- Minimum years and type of experience: 1-2 years of experience in healthcare industry, interacting with patients regarding hospital financial issues.
- Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
Other knowledge, skills, and abilities preferred:
- Understanding of Revenue Cycle including admission, billing, payments and denials.
- Comprehensive knowledge of patient insurance process for obtaining authorisations and benefits verification.
- Knowledge of Health Insurance requirements. Knowledge of medical terminology or CPT or procedure codes.
- Patient Access experience with managed care/insurance and Call Center experience highly preferred.
- Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
Minimum Education:
- High School Diploma or GED. Combination of post-secondary education and experience will be considered in lieu of degree.
Certifications:
- CRCR within 9 months of hire.
Join an award-winning company:
- Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
- Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
- 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
- Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
- Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
- Energage Top Workplaces USA 2022-2024
- Fortune Media Best Workplaces in Healthcare 2024
- Monster Top Workplace for Remote Work 2024
- Great Place to Work certified 2023-2024
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
- Associate Benefits: We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Our Culture: Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
- Growth: We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition: We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, colour, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
Public Benefit Specialist in Stafford employer: Ensemble Health Partners
Contact Detail:
Ensemble Health Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Benefit Specialist in Stafford
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare industry, especially those who work at Ensemble. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for your interview by researching Ensemble's values and culture. Show them you’re not just another candidate; you’re someone who truly aligns with their mission of customer obsession and innovation.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use examples from your past experiences that highlight your skills in patient interaction and revenue cycle management.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Public Benefit Specialist in Stafford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Public Benefit Specialist role. Highlight your relevant experience in healthcare and any specific skills that align with the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role involves interacting with patients, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application, and maybe share an example of how you've effectively communicated in a previous role. We love a good story!
Highlight Your Inquisitive Nature: We’re looking for someone who’s open to innovation and eager to learn. Mention any experiences where you’ve embraced new ideas or technologies, especially in the healthcare sector. Show us that you’re ready to challenge the status quo!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Ensemble Health Partners
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of revenue cycle management and the specific programs Ensemble offers. Familiarise yourself with state and federal Medicaid requirements, as well as the patient insurance process. This will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Communication Skills
As a Public Benefit Specialist, effective communication is key. Prepare examples of how you've successfully interacted with patients or colleagues in the past. Think about times when you had to explain complex information clearly or resolve issues. This will demonstrate your ability to connect with others and provide exceptional service.
✨Embrace Innovation
Ensemble values creativity and innovation, especially in using technology to improve processes. Be ready to discuss any experiences you have with new technologies or methods in healthcare. Share your thoughts on how AI could enhance patient experiences or streamline operations, showing that you're forward-thinking and adaptable.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about Ensemble's approach to patient care or how they foster a culture of innovation. This not only shows your interest in the company but also gives you a chance to assess if their values align with yours.