At a Glance
- Tasks: Lead a dynamic People Ops team and enhance employee experiences through innovative processes.
- Company: Join ENSEK, a cloud-native SaaS company transforming the energy retail sector.
- Benefits: Enjoy 25 days holiday, health insurance, remote work, and wellness perks.
- Other info: Embrace a culture of continuous improvement and career growth opportunities.
- Why this job: Make a real impact in a fast-paced environment driving global energy transition.
- Qualifications: Experience in leading People Operations in tech or SaaS environments is essential.
The predicted salary is between 60000 - 80000 € per year.
About ENSEK
ENSEK builds the cloud‑native SaaS software that’s transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‑driven insight, all underpinned by modern, cloud‑native architecture. ENSEK is at an exciting inflection point as we scale at pace towards new international horizons. If you’re driven by solving complex, real‑world problems and want to build modern technology that accelerates the global energy transition, you’ll feel right at home with us.
About the role
This role sits at the heart of ENSEK’s high-performance culture, helping to empower leaders and shape a People experience that evolves at the speed of our transformation. You’ll build modern, automation first People Ops processes that leverage data, AI and smart workflows to increase efficiency, reduce friction and elevate the employee journey.
Key responsibilities
- Deliver a first-class People Operations service by continually improving processes, policies, systems and ways of working.
- Lead a high performing People Ops team, coaching, developing and driving operational excellence across the employee lifecycle.
- Own and optimise HR systems (including HRIS and Leapsome), ensuring strong data integrity, automation and manager adoption.
- Oversee core People cycles including performance, development processes, compensation reviews and payroll execution.
- Act as point of escalation for employee relations, supporting resolution and guiding managers through complex cases.
- Champion digital transformation and process simplification to remove bureaucracy and improve the employee experience.
Key outcomes
- A seamless, consistent and scalable employee journey that supports ENSEK’s growth.
- High adoption and trust in People systems, data, and processes through improved automation and reliability.
- A well supported manager community with clarity, confidence and tools to lead effectively.
- Strong operational governance with accurate reporting, compliance, and proactive risk management.
- Noticeable efficiency gains across People Operations driven by continuous improvement.
Experience required
- Experience leading a high performing People Operations team in a scaling technology or SaaS environment.
- Proven track record of building and improving People frameworks across onboarding, performance, reward, and offboarding.
- Strong ER knowledge with ability to advise and deescalate complex cases confidently.
- Proficiency with HR systems, data, reporting and process automation; experience with HRIS and performance tooling preferred.
- Strong understanding of employment legislation, risk, compliance and People-related governance.
- A “People as a Product” mindset — simplifying processes, removing friction, and designing for scalability.
Company Benefits
- 25 days’ holiday + bank holidays
- Option to buy or sell 5 extra annual leave days per year
- Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships - Virgin Active, Nuffield, PureGym)
- Pension with 5% matched contribution
- Regular team‑wide and company‑wide events
- 2 volunteering days per year to give back
- Remote‑first working environment with offices in London and Nottingham
Senior People Operations Manager employer: ENSEK
ENSEK is an exceptional employer that fosters a high-performance culture, empowering its employees to thrive in a remote-first environment while driving innovation in the energy sector. With a strong focus on employee wellbeing, ENSEK offers comprehensive benefits including private healthcare, generous holiday allowances, and opportunities for professional growth through continuous improvement initiatives. Join us to be part of a transformative journey where your contributions directly impact the global energy transition.
StudySmarter Expert Advice🤫
We think this is how you could land Senior People Operations Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ENSEK on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding ENSEK's mission and values. Think about how your experience aligns with their goals, especially around automation and improving employee experiences. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing your People Ops achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Senior People Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior People Operations Manager. Highlight your experience in leading high-performing teams and improving People frameworks, as this is what we’re looking for!
Showcase Your Achievements:Don’t just list your responsibilities; show us what you’ve achieved! Use metrics and examples to demonstrate how you’ve improved processes or driven operational excellence in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about People Operations and how your skills align with our mission at ENSEK. Make it personal and engaging!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at ENSEK
✨Know Your Stuff
Before the interview, dive deep into ENSEK's mission and values. Understand their cloud-native SaaS solutions and how they impact energy retailers. This knowledge will help you connect your experience with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Senior People Operations Manager, you'll need to demonstrate your ability to lead a high-performing team. Prepare examples of how you've coached and developed teams in the past, focusing on operational excellence and employee engagement. Be ready to discuss specific outcomes from your leadership.
✨Emphasise Process Improvement
Talk about your experience with optimising HR processes and systems. Highlight any successful projects where you've implemented automation or improved data integrity. This will show that you have a 'People as a Product' mindset and can drive efficiency in line with ENSEK's goals.
✨Be Ready for Complex Scenarios
Expect questions around employee relations and complex case management. Prepare to discuss how you've handled challenging situations in the past, showcasing your strong ER knowledge and ability to deescalate issues. This will demonstrate your readiness to support managers effectively.
