Maintenance Manager in Barnwood

The Role

Taking ownership of maintaining the property. Supports the maintenance operations of a hotel, ensuring that all mechanical, electrical, plumbing, and safety systems are functioning efficiently. The Maintenance Manager will also ensure the hotel is compliant in all aspects for Health & Safety, all the servicing is in date and compliant throughout the hotel. You will be responsible for day-to-day maintenance, small refurbishments, inspections, and repairs.

Key Responsibilities

• You will be responsible for all maintenance tasks within the hotel, including repairs, upgrades, and preventive maintenance.
• Ensuring that all areas of the property, from guest rooms to common areas, meet the hotel's standards of cleanliness, functionality, and aesthetics.
• You will ensure that all systems and equipment in the hotel, such as HVAC systems, plumbing, electrical systems, and kitchen equipment, are properly maintained and in good working order.
• You will also be responsible for ensuring compliance with safety regulations and protocols to protect guests, staff, and the property itself.
• You will conduct regular inspections of the hotel to identify any maintenance issues or potential problems.
• By proactively addressing maintenance needs, you will prevent costly repairs and downtime, ensuring that the property remains in top condition for guests.
• You will work closely with other departments, such as housekeeping and front office, to address maintenance issues that may impact the guest experience.
• By coordinating efforts and communication across departments, you will ensure a seamless and enjoyable stay for guests while maintaining the hotel’s reputation for quality and service.
• You will work closely with the Hotel Manager to ensure the hotel is compliant and to the best standard it can be.
• Support the operations manager with refurbishments, fit-outs, and reactive maintenance projects, and sourcing/project managing subcontractors.
• Maintain records of maintenance activities, equipment logs, and preventive maintenance schedules.
• Ensure compliance with health and safety regulations and hotel brand standards.

Day to Day Tasks

• Carry out general property maintenance, repairs, and refurbishments to a high standard.
• Ensure all hotel staff are familiar with locations and procedures for basic shut off equipment and supplies, to maintain safety of hotel guests and staff.
• Demonstrate excellent technical skills, safety procedures, and customer service standards.
• Ensure contractors working onsite carry out work as required and adhere to Health and Safety Policy.
• Keep accurate maintenance logs, job records, and communicate updates to the property management team.
• Handle and manage property keys securely.
• Identify opportunities to improve EPC ratings through practical property improvements.
• Support and enforce hotel policies, including sustainability and energy-saving initiatives.
• Maintain and care for company tools, equipment and property.
• Ensure all work is completed safely, efficiently, and in compliance with regulations in a timely manner with quality completion on all works.
• Respond to emergency maintenance issues and support hotel operations during off-hours as needed.

Skills & Experience Required

• Proven experience in general property maintenance and/or hospitality, building repairs, or similar trade role (minimum 2 years).
• Strong skills in carpentry and joinery, basic plumbing, basic electrical repairs, painting and decorating, plastering and patch repairs, tiling and grouting, and basic appliance repairs and installations.
• Excellent problem-solving skills and a can-do attitude.
• Ability to work independently, manage workload, and communicate clearly.
• Good attention to detail and commitment to maintaining high standards.
• Good qualified understanding of property compliance (gas safety, fire alarms, PAT testing, etc.) is advantageous.

What do we need from you?

• Competent knowledge of compliance requirements, safety legislation, and building systems.
• Skilled in contractor and supplier management, with the ability to negotiate and maintain strong working relationships.
• Excellent organisational and communication skills, with a proactive, solutions-focused approach.
• Physically fit and able as manual labouring and working at heights will be required.
• PC/IT literate and competent working with property management systems.

Personal Qualities

• Trustworthy and dependable.
• Takes pride in maintaining properties to a high standard.
• Professional and courteous when dealing with guests/residents.
• Strong work ethic and proactive attitude.
• Adaptable to changing priorities.
• Flexibility to work shifts and be on call as needed.

Please note a DBS background check will be required for the successful applicant. 40hrs per week.