At a Glance
- Tasks: Support users and develop software solutions to enhance business efficiency.
- Company: Award-winning manufacturing company in Southend-on-Sea with a supportive team culture.
- Benefits: Competitive salary, discretionary bonus, and opportunities for skill development.
- Other info: Dynamic role with varied tasks and excellent career growth potential.
- Why this job: Make a real impact by combining IT support with innovative software development.
- Qualifications: Experience in IT support, software development, and problem-solving skills required.
T Support & Development Engineer. Location: Southend-on-Sea, Essex Salary: £34,000–£37,000 per annum (depending on experience). Plus discretionary annual bonus.
Are you a hands-on IT professional with a passion for both technical support and software development?
We're looking for an IT Support & Development Engineer to work for our client who are a long established and award winning manufacturing company in Southend on Sea, Essex
This is a varied role where no two days are the same.
You'll be involved in everything from supporting users and maintaining IT infrastructure to developing in-house software solutions that improve business efficiency.
If you enjoy solving problems, automating processes, and delivering practical IT solutions, we'd love to hear from you.
Please note: Applicants must live within a maximum one-hour commute of Southend-on-Sea.
About the Role
Working closely with the IT team and wider business, you'll help maintain and improve the company's IT systems while supporting users across all departments.
You'll also play a key role in developing bespoke software, automating business processes, and delivering IT projects that support the company's continued growth.
Key Responsibilities
- Provide first and second-line IT support across the business.
- Support and maintain servers, networking, telecommunications and security systems.
- Develop and maintain in-house software applications and business tools.
- Write and maintain SQL queries, reports, stored procedures and data integrations.
- Automate repetitive business processes to improve efficiency.
- Assist with IT infrastructure projects and continuous improvement initiatives.
- Support Active Directory, Group Policy and Microsoft server environments.
- Manage network hardware including switches, routers, Wi-Fi and firewalls.
- Maintain company websites, email security, CCTV and access control systems.
- Support mobile devices, printers, handheld scanners and workshop equipment.
- Assist with onboarding and offboarding of employees and IT equipment.
- Work with third-party suppliers and managed service providers.
- Produce clear documentation for systems and software.
- Provide training and support to colleagues across the business.
What We're Looking For
We're looking for someone who enjoys combining technical support with software development and who has excellent problem-solving skills.
Ideally you'll have experience with
- Windows Server environments
- Active Directory and Group Policy
- SQL databases and query development
- Software development and scripting
- Networking technologies (switches, routers, Wi-Fi and firewalls)
- Microsoft Windows desktop support
- API integrations and data automation
- Microsoft Office 365
- IT troubleshooting and root cause analysis
Experience with any of the following would be advantageous
- MRP/ERP systems
- Source control (SVN or similar)
- Website administration
- CCTV and access control systems
- Digital signage
- PAT testing or electronic equipment repair
About You
You'll be
- Organised and able to prioritise your workload.
- A proactive problem solver who enjoys improving systems.
- Comfortable working independently and as part of a team.
- Hands-on and happy to get involved in a wide variety of IT tasks.
- An excellent communicator with a friendly, approachable manner.
- Passionate about technology and continuous improvement.
What We Offer
- Competitive salary of £34,000–£37,000, depending on experience. Discretionary annual bonus
- A varied role with opportunities to develop both infrastructure and software development skills.
- The opportunity to work on meaningful projects that directly improve business operations.
- Supportive team environment.
If you're looking for a role where you can make a real impact across both IT support and software development, we'd love to hear from you.
Apply today with your CV and a brief covering letter explaining why you'd be a great fit for the role.
Or contact Kim Baker, ENS Recruitment for further information
IT Support and Development Engineer in Southend-on-Sea employer: ENS Recruitment
ENS Care & Support is an exceptional employer dedicated to fostering a supportive and growth-oriented work environment for Learning Disability Support Workers. With flexible shift patterns in Colchester, comprehensive training from day one, and a clear career progression pathway, employees can expect not only to enhance their skills but also to make a meaningful impact on the lives of those they support. The company prioritises employee wellbeing with benefits like 24/7 access to support, a free counselling service, and a recognition programme that celebrates achievements.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support and Development Engineer in Southend-on-Sea
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what ENS Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges ENS Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at ENS Recruitment!
✨Direct Apply to ENS Recruitment
Let's not forget to apply directly through the ENS Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support and Development Engineer in Southend-on-Sea
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at ENS Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at ENS Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at ENS Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
