At a Glance
- Tasks: Lead a dynamic team in managing an automotive workshop and ensure top-notch service delivery.
- Company: Join a successful fleet management company based in Wickford, Essex.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Be part of a thriving team with a focus on innovation and customer satisfaction.
- Why this job: Make a real impact in the automotive industry while developing your leadership skills.
- Qualifications: Experience in workshop management and strong organisational skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
We are recruiting for an experienced Workshop Manager to manage an automotive workshop for a very successful fleet management company based in Wickford, Essex. Experience as a workshop controller/manager in the motor industry is essential.
As a Workshop Manager your responsibilities will include:
- To effectively manage a team and ensure the provision of services within the department are in line with Service needs, and the company’s commercial plan.
- To establish, implement and maintain effective procedures and administrative systems including day-to-day financial administration and contributing to administrative planning for the function.
- To represent the department/function at meetings and act as Service representative for initiatives as required.
- Maintain accurate customer records on available systems for all workshop processes.
- Book in customers' vehicles, provide estimates using Autodata to allocate times, keep customers up to date on the progress of their vehicle (by phone and email), create invoices from completed job cards and take payment.
- Answer incoming calls professionally, addressing enquiries or directing them to the appropriate department.
- Work alongside the workshop technicians to ensure customers are kept informed.
- Support workshop technicians with administrative tasks and time tracking as necessary.
- Manage and ensure parts are being procured with the available resources.
Workshop Manager (Automotive) in Essex employer: ENS Recruitment
Join a thriving fleet management company in Wickford, Essex, where your expertise as a Workshop Manager will be valued and rewarded. We pride ourselves on fostering a collaborative work culture that encourages professional growth and development, offering competitive benefits and a supportive environment for our employees. With a focus on innovation and excellence, this role provides a unique opportunity to lead a dedicated team while contributing to the success of our operations.
