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- Tasks: Lead onboarding and ensure success for university partners using Enroly Apply.
- Company: Enroly is revolutionising international student recruitment with innovative, user-friendly solutions.
- Benefits: Enjoy a home office budget, private health insurance, cycle-to-work scheme, and exciting away days!
- Why this job: Join a dynamic team focused on impactful solutions and celebrate achievements together.
- Qualifications: Experience in higher education project delivery and managing multiple client projects is essential.
- Other info: Familiarity with student management systems and agile development is a plus.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a strategic and confident operator to lead onboarding and long-term success for early partners of Enroly Apply – our newest and most ambitious product. You’ll work at the intersection of customer success, product delivery, and digital transformation, playing a pivotal role in ensuring our university partners get the most from their investment from day one.
You’ll coordinate internal delivery across multiple Apply client projects, keeping internal teams aligned and accountable on priorities, timelines and dependencies. A key part of your role will be helping external university project managers understand Enroly’s delivery approach and timelines so they can build and manage their own institution-wide project plans with confidence.
You’ll work closely with our CSMs, product and engineering teams to align internal delivery and with external project managers, senior leaders, change managers and subject matter experts to support delivery on their side. With several clients typically at different stages, each with their own priorities and timelines, you’ll play a central role in keeping both internal and external stakeholders informed, aligned and confident as we scale this new product.
Key Responsibilities
Project & Implementation Management
- Manage day-to-day delivery tasks across multiple client projects, tracking milestones, risks and dependencies.
- Lead internal and external project updates, workshops and stakeholder reporting.
- Maintain and evolve client-facing implementation documentation and internal delivery frameworks.
Client Delivery & Success
- Lead onboarding and implementation planning for new Enroly Apply clients.
- Act as a trusted contact to university partners, ensuring a smooth and structured rollout.
- Build strong senior relationships and maintain momentum through change/adoption.
- Partner closely with the Product team to stay ahead of delivery timelines and feature development.
- Translate product plans into clear, structured communications for clients, outlining any potential impacts on their project timelines and deliverables.
- Manage expectations and maintain confidence, particularly where timelines, scope, or approach evolve.
Process & Insight
- Capture structured feedback to shape both our product roadmap and our delivery playbooks.
- Create and refine project planning tools, stakeholder communication templates and internal reporting processes that support consistent delivery.
Essential Experience & Skills
- Strong experience in higher education (HE) project delivery or technology implementation.
- Proven success in project or implementation roles with complex clients.
- Experience managing multiple client projects with competing timelines and priorities.
- Confident communicator with the ability to maintain senior stakeholder trust.
- Comfortable managing delivery timelines in the context of ongoing product development.
- Technically aware and confident in integration or data-focused conversations.
- Proactive, organised, and able to manage competing priorities independently.
- Comfortable challenging assumptions and providing constructive feedback while maintaining positive internal and external relationships.
- Confident working with ambiguity and making decisions without all variables fully known.
- Experience as an Implementation Manager, Project Manager or similar delivery-focused role, ideally in a SaaS, software delivery or digital transformation environment.
- Experience in UK higher education admissions (domestic and international).
- Familiarity with student management systems E.g. Tribal, Ellucian, UCAS, Salesforce etc.
- Understanding of agile, iterative product development and how product backlogs, sprints and MVP releases impact delivery timelines.
- Familiarity with project/product tracking tools tools such as Jira, Confluence or Miro.
- Experience managing business change or user adoption programmes, especially in higher education or similar complex stakeholder environments.
- Exposure to product discovery processes or roadmap planning activities.
Home office budget (to kit yourself out)
Private Health Insurance with online Doctor access
Cycle to work (salary sacrifice your new bike)
4x away days per year and more!
About the company
We\’re fixing international student recruitment with innovative solutions that our customers love.
Our values
- Experience matters. We strive for the best experiences for our customers, their global users and the Enroly team.
- Do less to do more. We prioritise impact over inputs, and give people the tools to achieve great things.
- Always innovate. We adopt cutting-edge frameworks and technologies to stay ahead of the game.
- Celebrate. We shout about the achievements of our team and partners.
Our products and services
CAS Shield is a 100% proprietary tool that automates the onboarding and arrival process for universities, their students and agents. The platform handles the repetitive and fatiguing tasks faced by university staff. This includes information and document requests, analysis of data/documents, screening for non-genuine students, and flagging at-risk students for intervention. The result is that university staff have more time for the qualitative aspect of student recruitment: providing human-to-human support to students.
Our data solutions offer universities ground-breaking real-time business reporting for the first time.
Our Services & Compliance Division provides our platform clients access to outsourced services provided by industry-leading consultants using Enroly technology.
Discover how we can streamline your processes, enhance outcomes, and empower your institution to thrive
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Project & Implementation Manager employer: Enroly Ltd
Contact Detail:
Enroly Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project & Implementation Manager
✨Tip Number 1
Familiarise yourself with the higher education landscape, especially in the UK. Understanding the specific challenges and needs of universities will help you connect better with potential partners and demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the higher education sector, particularly those involved in project management or implementation roles. Attend relevant conferences or webinars to build relationships and gain insights that could be beneficial in your role.
✨Tip Number 3
Get comfortable with project management tools like Jira or Confluence. Being able to navigate these platforms will not only enhance your efficiency but also show your readiness to manage multiple projects effectively.
✨Tip Number 4
Prepare to discuss your experience with managing change and user adoption programmes. Highlighting your ability to guide stakeholders through transitions will be crucial in demonstrating your fit for this role.
We think you need these skills to ace Project & Implementation Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, particularly in higher education or technology implementation. Use specific examples that demonstrate your ability to manage multiple client projects and maintain stakeholder trust.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with the responsibilities outlined in the job description, particularly your experience with onboarding and managing client relationships.
Showcase Relevant Skills: Emphasise your strong communication skills and ability to manage competing priorities. Mention any familiarity with project tracking tools like Jira or Confluence, as well as your understanding of agile methodologies, which are crucial for this role.
Highlight Your Achievements: Include specific achievements from previous roles that demonstrate your success in project delivery and implementation. Quantify your results where possible, such as improvements in project timelines or client satisfaction ratings.
How to prepare for a job interview at Enroly Ltd
✨Understand the Product and Its Impact
Before the interview, make sure you have a solid understanding of Enroly Apply and how it benefits university partners. Be prepared to discuss how you can help clients maximise their investment from day one.
✨Showcase Your Project Management Skills
Highlight your experience in managing multiple client projects with competing timelines. Be ready to provide examples of how you've successfully coordinated internal teams and kept stakeholders informed and aligned.
✨Communicate Confidently
As a confident communicator, you should demonstrate your ability to build strong relationships with senior stakeholders. Practice articulating complex ideas clearly and concisely, especially regarding project timelines and deliverables.
✨Prepare for Change Management Discussions
Since you'll be dealing with change and adoption, think about your experiences in managing business change programmes. Be prepared to discuss how you've navigated ambiguity and maintained positive relationships while challenging assumptions.
