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- Tasks: Ensure seamless service delivery for international students and maintain compliance with UK regulations.
- Company: Join Enroly, a leader in innovative solutions for international student recruitment.
- Benefits: Enjoy a competitive salary, hybrid work options, and comprehensive health benefits.
- Why this job: Make a real impact on students' experiences while working in a dynamic, supportive environment.
- Qualifications: Experience in higher education admissions or compliance is essential.
- Other info: Flexible, collaborative culture with opportunities for professional growth and development.
The predicted salary is between 24000 - 36000 £ per year.
The Service and Compliance Administrator at Enroly is integral to ensuring seamless delivery of all services to university partners. This includes interview assessments, visa support, and offer-to-arrival outsourcing. Specialising in CAS Preparation in our offer-to-arrival provision, the role entails diverse contributions to enhance student experience, maintain compliance, and strengthen international operations. This position is critical for upholding high service standards, meeting SLAs, and preserving Enroly's outstanding (5 Star) Trustpilot rating.
Key Responsibilities
- Evaluate international student applications to ensure compliance with UK Visa and Immigration (UKVI) and university requirements for Confirmation of Acceptance for Studies (CAS), including drafting CAS on the Student Management System (SMS).
- Assess financial documentation to ensure students have sufficient funds to study in the UK and clearly communicate guidance to ensure UKVI Compliance.
- Utilise proficiency in CAS Shield and related student management systems to effectively manage student applications and records.
- Ensure accurate upload and verification of pre-arrival documentation, and effectively communicate any corrections needed to university partners.
- Maintain effective communication skills to facilitate clear and constructive interactions with students, colleagues, and university partners.
- Provide support for delivering additional services offered by the company to its university partners, as needed by Enroly.
- Stay informed about UKVI requirements to provide students with seamless guidance throughout the visa application process, including University CAS requirements and necessary documentation.
Experience
- Working in international higher education admissions or compliance.
- Flexibility and willingness to collaborate across different areas of the organisation to meet objectives and maintain service level agreements (SLAs).
- Attention to detail and analytical skills to accurately evaluate applicant information.
Mandatory Requirements
- Based in the UK.
- Right to work in the UK.
Our Values
- Experience matters: We strive to provide the best experiences for our customers, their global users, and the Enroly team.
- Do less to do more: We prioritise impact over inputs and empower our team to achieve great things.
- Always innovate: We use cutting-edge frameworks and technologies to stay ahead.
- Celebrate: We highlight and celebrate the achievements of our team and partners.
Job Types: Full-time, Permanent
Pay: £30,000.00 per year
Company Benefits:
- Company pension scheme
- Free flu jabs
- Life insurance
- Private medical insurance
- Work from home
Do you have experience working in an administrative role, ideally within Higher Education, admissions or compliance? Do you have previous experience using CAS Shield?
Education: Bachelor's (required)
Work Location: Hybrid remote in London W1H
Home office budget (to kit yourself out), Private Health Insurance with online Doctor access, Cycle to work (salary sacrifice your new bike), 4x away days per year and more!
About the company: We're fixing international student recruitment with innovative solutions that our customers love.
Our products and services: CAS Shield is a 100% proprietary tool that automates the onboarding and arrival process for universities, their students and agents. The platform handles the repetitive and fatiguing tasks faced by university staff. This includes information and document requests, analysis of data/documents, screening for non-genuine students, and flagging at-risk students for intervention. The result is that university staff have more time for the qualitative aspect of student recruitment: providing human-to-human support to students. Our data solutions offer universities ground-breaking real-time business reporting for the first time. Our Services & Compliance Division provides our platform clients access to outsourced services provided by industry-leading consultants using Enroly technology. Discover how we can streamline your processes, enhance outcomes, and empower your institution to thrive.
Services & Compliance Administrator Remote, with access to an office in London employer: Enroly Ltd
Contact Detail:
Enroly Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services & Compliance Administrator Remote, with access to an office in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the higher education sector, especially those who work with compliance and admissions. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching Enroly's services and values. Show us you understand our mission to enhance student experiences and maintain compliance. Tailor your answers to reflect how your skills align with our goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in international admissions and compliance clearly, so you can impress us with your knowledge and confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our team at Enroly.
We think you need these skills to ace Services & Compliance Administrator Remote, with access to an office in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Services & Compliance Administrator role. Highlight your experience in international higher education admissions or compliance, and show how your skills align with what we’re looking for.
Showcase Your Attention to Detail: Since this role involves evaluating applications and ensuring compliance, it’s crucial to demonstrate your attention to detail. Use specific examples from your past work where you’ve successfully managed documentation or maintained high service standards.
Communicate Clearly: Effective communication is key in this position. In your application, make sure to convey your ability to interact constructively with students and university partners. A clear and concise writing style will help us see your communication skills in action.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Enroly Ltd
✨Know Your Stuff
Make sure you brush up on UK Visa and Immigration (UKVI) requirements, especially around Confirmation of Acceptance for Studies (CAS). Familiarise yourself with the specifics of the role, like how to draft CAS on the Student Management System (SMS), so you can speak confidently about your experience and knowledge.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with students and university partners, practice articulating your thoughts clearly. Think of examples where you've effectively communicated complex information or resolved issues, as this will demonstrate your ability to maintain high service standards.
✨Highlight Your Attention to Detail
Prepare to discuss instances where your analytical skills made a difference in your previous roles. Whether it was evaluating financial documentation or ensuring compliance, showcasing your meticulous nature will resonate well with the interviewers.
✨Be Ready to Collaborate
This position requires flexibility and teamwork across different areas. Think of examples where you've successfully collaborated with others to meet objectives. Emphasising your willingness to work together will show that you're a great fit for their culture.
