At a Glance
- Tasks: Provide first-line technical support and manage support tickets for university clients.
- Company: Enroly Ltd, a remote-first company focused on enhancing customer experience.
- Benefits: Flexible working options, career advancement opportunities, and a supportive team environment.
- Other info: Join a dynamic team and thrive in a fast-paced, collaborative environment.
- Why this job: Kickstart your career in tech while making a real difference for university clients.
- Qualifications: No prior experience required; just a passion for helping others and problem-solving skills.
The predicted salary is between 40000 - 50000 Β£ per year.
Enroly Ltd is seeking a Junior Support Analyst to deliver quality first-line technical support to university clients while transitioning to HubSpot Help Desk. Ideal for individuals early in their careers, this role involves managing support tickets, collaborating with various teams, and enhancing customer experience.
You will thrive in a fast-paced environment, address user inquiries, and contribute to knowledge management. Enroly promotes a remote-first culture with flexible working options and ample career advancement opportunities.
Junior Support Analyst: HubSpot Help Desk & Troubleshooting employer: Enroly Ltd
Enroly Ltd is an excellent employer for those looking to kickstart their careers in technical support, offering a remote-first culture that prioritises flexibility and work-life balance. With a strong focus on employee growth, you will have access to numerous career advancement opportunities while working collaboratively with diverse teams to enhance the customer experience. Join us to be part of a dynamic environment where your contributions are valued and recognised.