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For Companies At a Glance
- Tasks: Manage mortgage cases and ensure smooth completion processes.
- Company: Join a collaborative team at Enra, focused on customer success.
- Benefits: Competitive salary, supportive culture, and opportunities for personal development.
- Why this job: Make a real impact in the mortgage industry while developing your skills.
- Qualifications: Experience in secured lending and strong organisational skills preferred.
- Other info: Dynamic work environment with a focus on teamwork and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Completions Case Manager – 2nd Charge Mortgages
To maintain and manage a pipeline of cases after a mortgage offer has been issued.
Responsibilities
- Engage with relevant stakeholders both internally and externally in order to obtain information to progress cases to completion
- Monitor and manage upcoming expiration of documents and offers
- Update all relevant systems to maintain management information
- Ensure that all mortgage conditions are satisfied prior to cases completing
- Work closely with the underwriting team to effectively manage the post offer caseload
- Process incoming completion documentation via post or email
- Provide daily/weekly/monthly completion forecasts to line manager
- Gain a full understanding of the underwriting process and provide cross-skilling cover when required
Skills & Competencies
- Competent user of Microsoft Office software
- Pass internal competency tests post induction
- Very good organisational skills
- Good verbal and written communication skills
- Attention to detail
- Time management
Knowledge & Qualifications
- Industry relevant qualifications are beneficial but not a requirement
- Experience within the secured lending sector
- A good understanding of the underwriting process
- Previous experience of managing a caseload in a fast-paced environment
Personal Attributes
- Driven to achieve results
- Tenacious
- Personable
- Able to flex style
At Enra we believe that working together collaboratively is the best way to serve our customers and develop our colleagues. We are focused on developing and maintaining our culture and remaining dedicated to the CREDIT values: Customers, Results, Energy, Development, Invention and Teamwork. We live these values every day and want to ensure they underpin our future success.
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Completions Case Manager - 2nd Charge Mortgages employer: Enra Specialist Finance
Contact Detail:
Enra Specialist Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Completions Case Manager - 2nd Charge Mortgages
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your skills align with their mission, especially around teamwork and customer focus.
✨Tip Number 3
Practice your communication skills! Whether it’s verbal or written, being clear and concise is key. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Completions Case Manager - 2nd Charge Mortgages
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Completions Case Manager role. Highlight your experience in managing caseloads and any relevant skills, like your organisational abilities and attention to detail. We want to see how you can fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your previous experience aligns with our values at StudySmarter. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since this role involves engaging with various stakeholders, make sure your written application reflects your strong communication skills. Use clear and professional language, and don’t forget to proofread for any typos or errors – attention to detail is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our culture and values while you’re there!
How to prepare for a job interview at Enra Specialist Finance
✨Know Your Pipeline
Before the interview, make sure you understand what a pipeline of cases looks like in the context of 2nd charge mortgages. Be ready to discuss how you would manage and progress cases to completion, as this shows your familiarity with the role.
✨Engage Stakeholders
Prepare examples of how you've effectively engaged with stakeholders in previous roles. Highlight your communication skills and how you’ve collaborated with teams to gather necessary information, as this is crucial for the position.
✨Showcase Your Organisational Skills
Bring up specific instances where your organisational skills made a difference in managing a caseload. Discuss how you monitor deadlines and ensure all conditions are met, which will demonstrate your attention to detail and time management abilities.
✨Understand Underwriting
Brush up on the underwriting process and be prepared to discuss it. Showing that you have a good understanding of this area will not only impress your interviewers but also indicate that you can provide cross-skilling cover when needed.
