At a Glance
- Tasks: Lead and develop the internal sales team to achieve targets and drive business growth.
- Company: Join West One Loans, a dynamic company focused on bridging finance.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Be part of a collaborative culture with opportunities for personal and professional growth.
- Why this job: Make a real impact in a fast-paced role while growing your leadership skills.
- Qualifications: Bridging experience and strong communication skills are essential.
The predicted salary is between 60000 - 80000 € per year.
The Head of Internal Bridging Sales is responsible for the day-to-day management and development of the internal sales function. The ideal applicant must have Bridging experience and direct line management of a team of internal Telephone Business Development Managers, ensuring they are actively engaged in proactive outbound and reactive inbound sales activity daily to our broker partners and introducers, achieving their daily input KPIs and sales targets.
The role oversees the Sales Admin function and has direct line management responsibility of the Sales Admin Team Leader. Training, coaching and developing the team to achieve and exceed business objectives – across bridging, commercial and development finance products.
Key Accountabilities
- To manage the internal Bridging sales division – both TBDM team and Sales Admin.
- To ensure their behaviours and activities support the delivery of new business targets, KPIs and customer service SLAs.
- Working with Short Term Operations Manager to ensure MI and all other data required to do and develop the role is obtained and delivered to the Sales Team.
- Supporting the TBDM team in dealing with enquiries and case management including coaching and support towards delivery of sales targets.
- Performance management and KPI setting for TBDMs/Sales Admin for ongoing career development.
- Handling case referrals where enquiries sit outside of standard criteria and being a point of approval for accepting exceptions.
- Monitoring and tracking case pipeline and ensuring teams are following up with brokers where appropriate and ensuring that the CRM system is kept up to date.
- Work with the marketing team to identify sales opportunities from warm leads and campaigns for referral to an appropriate TBDM.
- Liaising with product teams to provide regular competitor analysis to the internal sales teams to identify sales opportunities and USPs for our products.
- Knowledge of the general mortgage market, trends, and news.
- Up-to-date knowledge of West One products and criteria.
- Ensure knowledge of wider Group products and criteria to identify opportunities for cross-product sales.
- HubSpot Champion: Train new team members on HubSpot CRM in line with company user guide, monitor usage and ensure best practice for accurate MI, manage reporting and dashboards for product areas, troubleshooting and support to users, ensuring data accuracy and integrity.
This list is not exhaustive and the duties are liable to change from time to time in line with the needs of the business.
Skills & Competencies
- Team player.
- Self-motivated.
- Good communication skills essential for dealing with brokers and borrowers.
- Proactive.
- Logical and organised.
- Problem solver.
- Approachable.
- Sales management.
- Achievement of targets, SLAs, and KPIs.
Knowledge & Qualifications
- Must have Bridging experience from either a brokerage or specialist lender.
Head of Internal Bridging Sales in Watford employer: Enra Group
At West One Loans, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work culture. As the Head of Internal Bridging Sales, you will lead a dedicated team in a vibrant environment that prioritises professional growth and development, offering comprehensive training and coaching to help you and your team exceed business objectives. Located in a thriving sector, we provide unique opportunities for career advancement while ensuring a collaborative atmosphere where every employee's contributions are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Internal Bridging Sales in Watford
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and join relevant online groups. The more people you know, the better your chances of landing that Head of Internal Bridging Sales role.
✨Tip Number 2
Show off your skills! Prepare a solid pitch about your bridging experience and how you can lead a team effectively. Practice makes perfect, so rehearse until you can deliver it confidently in interviews or networking situations.
✨Tip Number 3
Don’t just wait for job openings to pop up! Reach out directly to companies you admire, like West One Loans. Express your interest in their internal sales function and share how you can contribute to their success.
✨Tip Number 4
Stay updated on market trends and competitor analysis. This knowledge will not only help you in interviews but also show potential employers that you're proactive and ready to hit the ground running in the role.
We think you need these skills to ace Head of Internal Bridging Sales in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects your bridging experience and highlights your management skills. We want to see how you've led teams and achieved sales targets in the past, so don’t hold back on those achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Head of Internal Bridging Sales role. Share your passion for sales and how you can help us grow at West One Loans.
Showcase Your Team Management Skills:Since this role involves managing a team, be sure to highlight your experience in training and developing others. We love seeing examples of how you've motivated your team to hit their KPIs and targets.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Enra Group
✨Know Your Bridging Inside Out
Make sure you brush up on your bridging experience and be ready to discuss specific cases you've handled. Understanding the nuances of bridging finance will show that you're not just familiar with the terms, but that you can apply your knowledge practically.
✨Showcase Your Leadership Skills
Since this role involves managing a team, prepare examples of how you've successfully led teams in the past. Think about times when you coached someone to exceed their targets or improved team performance – these stories will resonate well.
✨Be Data Savvy
Familiarise yourself with key performance indicators (KPIs) and how they relate to sales success. Be prepared to discuss how you've used data to drive decisions in previous roles, especially in relation to CRM systems like HubSpot.
✨Engage with the Company’s Products
Research West One Loans' products thoroughly. Be ready to discuss how you would identify sales opportunities and leverage USPs in your conversations with brokers. Showing that you understand their offerings will set you apart from other candidates.
