At a Glance
- Tasks: Lead quality frameworks and drive continuous improvement in commercial mortgages.
- Company: Join the fast-growing team at West One Loans.
- Benefits: Enjoy private medical healthcare, 25 days' leave, and paid volunteering days.
- Other info: We provide tools, training, and support for your success.
- Why this job: Make a real impact in a dynamic lending environment while advancing your career.
- Qualifications: Experience in quality assurance; underwriting experience is a plus.
The predicted salary is between 45000 - 55000 £ per year.
Are you an experienced Quality Assurance Manager with a passion for leading quality frameworks, coaching teams and driving continuous improvement?
Do you thrive in a commercial lending environment where independent oversight, regulatory compliance, underwriting quality and customer outcomes are central to success?
If this sounds like you, then this could be the perfect next step in your career. Apply today and let's grow together at West One Loans.
- Key Accountabilities
- Own and maintain the Commercial Mortgage QA Framework.
- Ensure QA processes remain aligned with regulatory expectations and business risk appetite.
- Develop QA quality scorecards and produce insightful MI dashboards for Managers.
- Conduct regular QA reviews of Commercial Mortgage Underwriting files across all product lines.
- Review quality and completeness of Credit assessments and supporting documentation.
- Support maintenance and enhancement of underwriting procedure and quality framework.
- Assess adherence to Underwriting policy, delegated authorities and lending criteria.
- Complete QA reporting and identify trends, risks and improvement opportunities.
- Monitor compliance with AML, KYC, Sanctions screening, source of wealth and source of funds requirements.
- Ensure customer, director and beneficial ownership verification requirements are completed and evidenced on file.
- Escalate material findings through appropriate governance forums.
- Provide feedback and coaching to Case Management and Underwriting Teams.
- Produce regular MI and QA reports for management.
- Support Internal and External audit activities and regulatory reviews.
Assist in delivering training on underwriting standards, AML, KYC and regulatory requirements.
Skills & Competencies
- Excellent analytical skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to identify risk and recommend improvements.
- Microsoft Excel and MI reporting skills.
- Risk-based thinking.
- Strong organisational skills.
- Knowledge & Qualifications
- Quality Assurance Experience.
- Previous Underwriting experience is preferable (but not essential) within a Financial Services organisation.
- Good knowledge of Word and Excel.
- Personal Attributes
- Calm and self-assured.
- Punctual.
- Able to work under pressure.
Why Join Us?
At West One Loans, we’re growing fast and looking for ambitious people who want to be part of our exciting journey.
We’ll give you the tools, training, and support you need to succeed, while offering clear opportunities to progress your career.
Alongside this, we offer a strong benefits package, including private medical healthcare, 25 days’ annual leave, paid volunteering days, and a host of additional benefits.
#J-18808-Ljbffr
Quality Assurance Manager - Commercial Mortgages in Manchester employer: Enra Group
Enra is an excellent employer that fosters a collaborative and ambitious work culture, making it an ideal place for a Growth Marketing Executive in the vibrant real estate sector. With a focus on employee development and creative freedom, team members are encouraged to innovate and grow their careers while contributing to impactful marketing campaigns. Located in a dynamic environment, Enra offers unique opportunities for networking and professional advancement, ensuring that every employee feels valued and supported.
