Customer Service Delivery Manager in Letchworth

Customer Service Delivery Manager in Letchworth

Letchworth Full-Time 54000 - 66000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead customer service support and enhance customer retention strategies.
  • Company: Enovis Corp, a dynamic company in Letchworth Garden City.
  • Benefits: Competitive salary, career development, and a supportive team environment.
  • Other info: Join a hands-on team focused on continuous improvement and collaboration.
  • Why this job: Make a real difference in customer satisfaction and service delivery.
  • Qualifications: Experience in customer service management and strong leadership skills.

The predicted salary is between 54000 - 66000 Β£ per year.

Enovis Corp in Letchworth Garden City, Hertfordshire, UK, seeks a Manager, Customer Service to lead the pre- and post-sales support and drive customer retention.

You will oversee CRM activities, resolve escalated issues, and shape service delivery improvements across manufacturing, sales, and order processing.

A hands-on leader who can train and motivate a team.

The role requires coordinating warranty reviews, RMA processes, and seamless communication with internal teams to ensure accurate,

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Customer Service Delivery Manager in Letchworth employer: Enovis Corp

Enovis Corporation is an exceptional employer located in Letchworth Garden City, offering a dynamic work environment that fosters innovation and continuous improvement. Employees benefit from comprehensive training programs, opportunities for career advancement, and a strong commitment to diversity and inclusion, ensuring that every team member can thrive and contribute meaningfully to our mission of enhancing patient outcomes. Join us to be part of a collaborative culture where your contributions are valued and impactful.

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Contact Details:

Enovis Corp Recruitment Team

We think you need these skills to ace Customer Service Delivery Manager in Letchworth

Customer Service Management
CRM Activities
Issue Resolution
Service Delivery Improvement
Team Leadership
Training and Development
Warranty Review Coordination