At a Glance
- Tasks: Support sales growth by improving processes and tools for the sales team.
- Company: Join a dynamic company focused on collaboration and innovation.
- Benefits: Competitive salary, hybrid working options after 3 months, and career development opportunities.
- Other info: Energetic environment with opportunities to learn and grow.
- Why this job: Be part of a team that drives strategic initiatives and makes a real impact.
- Qualifications: Strong customer service background; degree or WSET qualification preferred.
The predicted salary is between 30000 - 40000 £ per year.
Join our Sales Operations team and play a key role in supporting business growth. Working closely with the sales organisation, you'll help drive strategic initiatives, improve sales processes and maximise the effectiveness of tools and systems that enable our teams to succeed.
This role is initially based full-time (5 days a week) in our office. Following a 3-month performance review, there will be an opportunity to transition to a hybrid working arrangement.
The Sales Operation team's primary purpose is to work collaboratively with the sales organisation to help drive strategic business planning and growth initiatives through the design of sales processes, and leveraging of sales productivity tools.
This role will support the Sales team by providing operational support for an assigned customer base of scale on trade national & off trade customers. The Sales Operations Executive will have a key role in driving the development, testing and roll out of sales productivity tools to the sales teams, working closely with the teams to identify opportunities to improve productivity and time in front of trade. This role will play a key part in the management and resolution of sales & customer related issues – working closely with the sales team to identify issues and rectify by working cross functionally with Supply Chain, Marketing, Finance and IT – escalating where required to the Sales Operations Manager.
Responsibilities
- Assist with lead generation, pipeline management and support new business onboarding through account set up & go live.
- Assist in the management & collation of customer specific tenders and commercial proposals, creating customer specific contracts and investment administration.
- Provide operational support & point of contact assistance with key scale customers, in line with the defined account support matrix.
- Management of customer specific portals.
- Help to deliver targeted sales activities in line with channel & segment strategies such as promotional lists and sales incentives.
- Assist in the development and roll out of sales tools and platforms, to improve sales team efficiency and commercial effectiveness.
- Provide support to the sales team through the management of stock allocations & limited release products.
- For customers utilising Ex-Cellar & Direct RTM to act as a liaison between supplier and customer & haulier in conjunction with the Demand Planning function.
- Provide a range of administrative support to the field sales teams to help in the achievement of channel objectives, including but not exclusively: Management of inbound sales team queries through the SO inbox.
- Customer specific operational requests in line with the account support matrix including order status.
- Stock control support & analysis for key customers including the tracking of sales out, promotional activities and monitoring customer level forecasts.
- Assist in the creation of cascade documents / training materials and performance review metrics.
- Deal with all sales manager queries and escalate as required within both the immediate team and wider business.
What We're Looking For:
Qualifications & Training
- Essential: A solid educational background (minimum GCSE English & Maths).
- Desirable: Educated to degree level, or holds a WSET (Wine & Spirit Education Trust) qualification.
Knowledge & Experience
- Essential: A strong background in customer service, sales, or account management, alongside experience working closely with diverse groups of people.
- Desirable: Prior experience working in the wine or a related industry.
Skills & Abilities
- Essential: Excellent written, oral, and interpersonal communication skills.
- Strong numeracy, accuracy, and sharp attention to detail.
- Intermediate to advanced proficiency in MS Office and hands-on CRM experience.
- Ability to seamlessly engage with team members, customers, management, and sales teams.
- Strong analytical skills with the ability to deliver reports that drive strategic decisions.
About You!
We are looking for an energetic, passionate salesperson and a self-starter who brings:
- A quick-learning mindset and a genuine thirst for knowledge.
- A passion for sales, operational development, and finding creative solutions to strategic issues.
- Superb organizational skills with the ability to prioritize and plan effectively.
- A flexible approach to working in a dynamic environment.
Sales Operations Executive in Acton employer: Enotria
As a Sales Operations Executive at our Park Royal, London office, you will thrive in a dynamic and collaborative work culture that prioritises employee growth and development. We offer a supportive environment with opportunities for hybrid working after your initial performance review, alongside comprehensive training and resources to enhance your skills in sales operations. Join us to be part of a team that values innovation and strategic thinking, while enjoying the unique advantages of working in one of London's vibrant business hubs.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Executive in Acton
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Operations Executive at Enotria, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Enotria. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Operations Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Operations Executive in Acton
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Enotria:When writing your cover letter, make sure to tailor your message specifically for Enotria. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Enotria
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Enotria that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Enotria that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Enotria’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
