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- Tasks: Join us as a part-time receptionist, managing client interactions and supporting our Office Manager.
- Company: Ennova Law provides essential civil legal services in Edinburgh and Dundee.
- Benefits: Enjoy a flexible 23-hour work week with a supportive team environment.
- Why this job: Gain valuable experience in a professional setting while contributing to meaningful legal services.
- Qualifications: Must have 5+ years of reception experience, ideally in legal or professional services.
- Other info: This role requires excellent communication skills and discretion due to the confidential nature of our work.
The predicted salary is between 12000 - 18000 £ per year.
About us
Ennova Law offers a range of civil legal services including litigation and dispute resolution, will writing, power of attorney, executory services and commercial and residential property services.
We’re seeking a part time receptionist to join our office at George Square in Edinburgh. The post holder will work closely with our Office Manager, assisting her with a range of tasks.
Key Responsibilities include:
- Managing the day to day interactions with clients in person and via the telephone
- Managing the reception inbox, dealing with requests quickly and effectively
- Maintaining stationery, kitchen and office supplies for both our offices in Edinburgh and Dundee
- Maintaining our meeting rooms and greeting visitors
- Arranging couriers and taxis
- Preparing cheques for banking, taking credit card payments and recording invoices for our finance department
- Carrying out weekly fire alarm testing and arrangement of scheduled H&S testing
- Liaising with our cleaner and arranging for confidential and recycling uplifts
- Managing our onsite and off site archiving
- Provide general support to the Office Manager as requested and within the remit of the role
Requirements
- Five years or more reception experience, working (ideally) in a legal or professional services environment
- Excellent telephone manner and communication skills
- Well presented and customer focused
- Discretion – our work is highly confidential
- Previous experience of software packages including Office365, Outlook, Word and Excel
The role is 23 hours per week, fully office based, Monday to Friday, with the following shift pattern. Monday, Tuesday, Thursday and Friday – 1pm – 5pm. Wednesday 9am – 5pm. There will be a requirement to cover holidays for another receptionist, which will be paid.
Applications for this post will close on Tuesday 21 January 2025.
You must have the right to live and work in the UK in order to apply for this post.
Ennova Law | Receptionist employer: Ennova Law
Contact Detail:
Ennova Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ennova Law | Receptionist
✨Tip Number 1
Familiarize yourself with the legal services offered by Ennova Law. Understanding their specific areas of expertise, such as litigation and dispute resolution, will help you engage more effectively during the interview.
✨Tip Number 2
Highlight your previous reception experience, especially if it was in a legal or professional services environment. Be ready to share specific examples of how you managed client interactions and maintained confidentiality.
✨Tip Number 3
Demonstrate your proficiency with software packages like Office365, Outlook, Word, and Excel. Consider preparing a brief overview of how you've used these tools in past roles to streamline office tasks.
✨Tip Number 4
Prepare to discuss your approach to customer service and maintaining a professional demeanor. Since this role involves direct client interaction, showcasing your excellent telephone manner and communication skills will be crucial.
We think you need these skills to ace Ennova Law | Receptionist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the receptionist position at Ennova Law. Understand the key responsibilities and requirements, especially the importance of discretion and customer focus.
Tailor Your CV: Customize your CV to highlight your relevant experience, particularly any previous roles in reception or professional services. Emphasize your communication skills and familiarity with software packages like Office365, Outlook, Word, and Excel.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage client interactions and maintain confidentiality.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Ennova Law
✨Showcase Your Reception Experience
Make sure to highlight your five years of reception experience, especially if it’s in a legal or professional services environment. Be prepared to discuss specific situations where you managed client interactions effectively.
✨Demonstrate Excellent Communication Skills
Since the role requires a great telephone manner and communication skills, practice articulating your thoughts clearly. You might even want to prepare for common questions about handling difficult clients or situations.
✨Emphasize Discretion and Confidentiality
Given the confidential nature of the work, be ready to discuss how you handle sensitive information. Share examples from your past roles that demonstrate your ability to maintain discretion.
✨Familiarize Yourself with Office Software
The job requires knowledge of Office365, Outlook, Word, and Excel. Brush up on these tools and be prepared to discuss how you’ve used them in previous positions, particularly in managing tasks like invoicing or scheduling.
