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- Tasks: Be the face of our guests' experience and ensure they have a great time.
- Company: The Hoxton Shepherd's Bush is a vibrant hotel with a unique restaurant, Chet's.
- Benefits: Enjoy competitive pay, 28 days holiday, health perks, and discounts across the Ennismore family.
- Why this job: Join a fun team that values individuality and creates memorable experiences for guests.
- Qualifications: Passion for hospitality and a willingness to try new things are essential.
- Other info: Free meals during shifts and opportunities for personal and professional growth.
The Hoxton Shepherd's Bush is our fourth London Hoxton and located in the heart of Shepherd's Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet's serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd's Bush is perfectly located for exploring West London.
Chet's: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd's Bush.
Job Description
What you’ll do… Simply put: You’re the face of our guests’ experience and you bring your own flavour to the table, telling the story of the restaurant; and making sure from the moment they arrive to when they leave, they’re having a great time!
Qualifications
What we’re looking for... You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way.
Additional Information
What’s in it for you… Competitive salary up to £16 per hour including TRONC. 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!). Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Waiter – Chets employer: Ennismore
Contact Detail:
Ennismore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter – Chets
✨Tip Number 1
Familiarise yourself with the unique blend of Thai and American cuisine that Chet's offers. Being able to discuss the menu knowledgeably during your interview will show your passion for the restaurant and its concept.
✨Tip Number 2
Engage with the local community in Shepherd's Bush before your interview. Understanding the neighbourhood and its vibe can help you connect with guests and demonstrate your commitment to creating memorable experiences.
✨Tip Number 3
Showcase your personality during the interview. The Hoxton values authenticity, so be yourself and let your enthusiasm for hospitality shine through. Share personal stories that highlight your experience in creating enjoyable dining experiences.
✨Tip Number 4
Prepare to discuss how you work as part of a team. Highlight examples from your past experiences where you supported colleagues or contributed to a positive work environment, as teamwork is essential at The Hoxton.
We think you need these skills to ace Waiter – Chets
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Hoxton Shepherd's Bush is looking for in a waiter. Highlight your passion for hospitality and your ability to create memorable experiences.
Tailor Your CV: Make sure your CV reflects your relevant experience in the hospitality industry. Emphasise any previous roles where you contributed to a positive guest experience or worked as part of a team.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Chet's and how you can bring your unique flavour to the team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Ennismore
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share personal experiences where you created memorable moments for guests, as this aligns perfectly with what the restaurant is looking for.
✨Be Yourself
The Hoxton values authenticity, so don’t be afraid to show your true self. Share your unique personality and how it can contribute to the team dynamic at Chet's. They want to see the real you, not a clone.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss past experiences where you supported colleagues or contributed to a positive work environment. This will resonate with their emphasis on teamwork and fun.
✨Prepare for Situational Questions
Expect questions that assess how you handle various situations in a busy restaurant setting. Think of examples where you dealt with difficult customers or worked under pressure, showcasing your problem-solving skills and adaptability.
