At a Glance
- Tasks: Lead revenue strategies and maximise room revenue for a luxury hotel.
- Company: Hyde London City, a vibrant and luxurious destination in the heart of London.
- Benefits: Up to 28 days holiday, health cash plan, retail perks, and excellent discounts.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a fast-growing brand and make a real impact on revenue management.
- Qualifications: Experience as a Revenue Manager with strong technical skills required.
The predicted salary is between 37800 - 46200 £ per year.
Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core.
We’re looking for an experienced Revenue Manager to join our team and play a crucial part in developing the commercial strategy for Hyde London City. Reporting into the GM, you’ll take ownership for the revenue strategy of the property to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management.
What you'll do…
- You will take ownership for the revenue strategies of your assigned properties.
- You will develop and implement strategic commercial plans, together with the General Manager and Head of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met.
- Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations.
- Chair the weekly commercial meetings to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams.
- Responsible for weekly, monthly, and ad-hoc data analysis and reporting.
- Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.).
- Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability.
- Prepare annual hotel revenue budget and maintain ongoing results analysis.
- Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis.
- Monitor competitors’ products and revenue management practices.
- Maintain strong relationships with third-party partners including OTA market managers.
- Oversee channel management including rate loading and inventory management.
- Responsible for the continued usage and maintenance of the Revenue Management System.
Qualifications
- You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud and IDeaS G3 RMS experience is preferred.
- Previous experience as a Revenue Manager is required. London experience is preferred.
- You take ownership, solve problems, and make effective decisions.
- You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once.
- You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines.
- You're happy working five days a week on site, working closely with the commercial team and other Heads of Department.
What’s in it for you…
- Up to 28 days holidays (inclusive of bank holidays), pension and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- Treat yourself with lots of retail & hospitality perks through our partners.
- Enjoy an experience stay at Hyde and a meal for two after your discovery period.
- Goes without saying, but we’ll feed you during your shift.
- Extra time off to volunteer with one of our partner charities.
- Cycle to work scheme.
- The chance to make your mark in a fast-growing Brand.
- Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.
- Excellent discounts across the entire Ennismore and Accor family of brands.
NOTE: Owing to the summer holiday period, screening and the recruitment process will begin from the third week of August. You'll hear an update from us then. Hyde is an equal opportunity employer.
Revenue Manager employer: Ennismore
Ennismore is an exceptional employer, offering a vibrant work culture at The Hoxton, Shepherd's Bush, where teamwork and attention to detail are celebrated. Employees enjoy extensive benefits such as generous holiday allowances, a health cash plan, and exclusive discounts across the Ennismore family, fostering both personal and professional growth in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ennismore. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ennismore
Don't be shy about reaching out to Ennismore directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Revenue Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ennismore and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ennismore
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
