Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Keep our hotel looking fab by cleaning and maintaining public areas.
- Company: Join The Hoxton, a vibrant hotel brand shaking up hospitality in Edinburgh.
- Benefits: Enjoy 29 days holiday, free meals, and discounts across our hotels.
- Why this job: Be part of a fun team that values creativity and great guest experiences.
- Qualifications: No experience needed, just a passion for hospitality and a positive attitude.
- Other info: Flexible evening shifts available; perfect for students or those seeking part-time work.
The predicted salary is between 20000 - 28000 £ per year.
The Hoxton Shepherd\’s Bush | 65 Shepherd\’s Bush Grn, London W12 8QE, United Kingdom
We are looking for a Public Area Attendant to join the team at The Hoxton, Shepherd\’s Bush.
The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant – Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London
Job Description
What you’ll do…
- To be responsible for the cleaning and servicing of public areas, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
- To be responsible for reporting any maintenance defects in public areas and back of house through KnowCross.
- To ensure that all public areas adhere to all brand standards and quality audit standards.
- To be responsible for the cleaning and maintenance of exterior areas of the hotel including but not limited to guest entrances and loading bay areas.
- To oversee the delivery and collection of linen and terry on a daily basis.
- To be responsible for the stocking of linen and housekeeping supplies on guest floors and in stores, and to ensure that these storage areas are clean and well maintained.
- To ensure guest floors are clean and well maintained at all times.
- To assist with other tasks to support the housekeeping team as required.
- To ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper.
- To ensure all cleaning materials are handled correctly and to be fully aware of COSHH regulations.
- To attend all training sessions required.
- To maintain a positive and friendly attitude at all times, even when working to find solutions to challenges.
- To provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests.
- To assist in the cleaning of public areas and back of house areas as required.
Qualifications
What we’re looking for…
- You have a high level of verbal and written communication skills and competent computer skills.
- You have the ability to build relationships with colleagues and customers.
- Experience working in a very fast paced environment
Additional Information
What’s in it for you…
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
- It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
- Treat yourself once in a while with lots of retail & hospitality perks through our partners
- Enjoy a free night at The Hoxton and a meal for two when you first start with us
- Goes without saying, but we’ll feed you during your shift
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
- Extra time off to volunteer with one of our partner charities
- Regular team get togethers, from our team drinks our (pretty special!) bi-annual parties – we know how to have a good time!
- Enhanced family leave for when you’re expanding your family
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact
#J-18808-Ljbffr
Public Area Attendant employer: Ennismore
Contact Detail:
Ennismore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Attendant
✨Tip Number 1
Familiarise yourself with The Hoxton's brand values and culture. Understanding what makes us unique will help you align your approach during the interview, showcasing how you can contribute to our vibrant atmosphere.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Public Area Attendant, you'll be interacting with guests regularly, so demonstrating your ability to create memorable experiences will set you apart.
✨Tip Number 3
Prepare to discuss your attention to detail. We value individuals who can maintain high cleanliness standards, so be ready to share examples of how you've ensured quality in previous roles.
✨Tip Number 4
Show enthusiasm for teamwork. Our environment thrives on collaboration, so expressing your willingness to support colleagues and contribute positively to the team dynamic will resonate well with us.
We think you need these skills to ace Public Area Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and cleaning roles. Emphasise any previous work where you maintained public areas or provided customer service, as this aligns with the responsibilities of a Public Area Attendant.
Craft a Strong Cover Letter: In your cover letter, express your passion for hospitality and your understanding of the importance of cleanliness in creating a welcoming environment. Mention specific qualities that make you a good fit for The Hoxton's team culture.
Highlight Attention to Detail: Since the role requires an eagle-eye for detail, provide examples in your application of how you've successfully maintained high standards in previous jobs. This could include specific tasks or challenges you overcame.
Show Enthusiasm for Teamwork: The job description mentions the importance of being part of a supportive team. Share experiences where you collaborated effectively with others, showcasing your ability to contribute positively to a team environment.
How to prepare for a job interview at Ennismore
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your love for creating memorable guest experiences, whether it's through a previous job or a personal story.
✨Demonstrate Attention to Detail
As a Public Area Attendant, having an eagle-eye for detail is crucial. Be prepared to discuss how you ensure cleanliness and maintenance in your previous roles. You might even want to mention specific examples of how you've identified and resolved issues before they became problems.
✨Emphasise Teamwork and Positivity
The Hoxton values a supportive team environment. Highlight your ability to work well with others and maintain a positive attitude, even when faced with challenges. Share examples of how you've contributed to a team’s success in the past.
✨Be Ready to Discuss Health & Safety Standards
Understanding health and safety regulations is key for this role. Familiarise yourself with COSHH regulations and be ready to discuss how you’ve adhered to safety standards in previous positions. This will show your commitment to maintaining a safe environment for both guests and staff.