At a Glance
- Tasks: Provide exceptional service and create memorable experiences for guests at night.
- Company: Join the innovative Ennismore team at Luxe City Hotel.
- Benefits: Enjoy up to 28 days holiday, wellness support, and great discounts.
- Other info: Flexible shifts and opportunities for personal growth.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Eager to learn with a focus on customer service.
The predicted salary is between 22000 - 26000 £ per year.
Ennismore is seeking a Night Front Desk Agent at Hyde London City to provide exceptional service and create memorable experiences for guests. The ideal candidate should be helpful and eager to learn, with a focus on customer service.
Responsibilities include:
- Handling guest requests
- Billing accuracy
- Coordination with other departments
The role requires working flexible shifts. Enjoy perks like up to 28 days holiday, wellness support, and excellent discounts across our brands.
Night Front Desk Agent - Flexible Shifts at Luxe City Hotel employer: Ennismore
Ennismore is an excellent employer, offering a vibrant work culture where every team member is valued and encouraged to grow. As a Night Front Desk Agent at Luxe City Hotel, you'll enjoy flexible shifts, generous holiday allowances, wellness support, and exclusive discounts across our brands, making it a rewarding place to build your career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Night Front Desk Agent - Flexible Shifts at Luxe City Hotel
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Front Desk Agent role.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face at the front desk, like handling guest complaints or billing issues. This will help you feel more confident and prepared for the interview.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let them know how excited you are about the opportunity to create memorable experiences for guests. Your passion can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team at Luxe City Hotel. Don't miss out on those amazing perks!
We think you need these skills to ace Night Front Desk Agent - Flexible Shifts at Luxe City Hotel
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any previous experience in customer service. We want to see how you've gone above and beyond to help guests or clients in the past!
Be Flexible and Open-Minded:Since this role involves flexible shifts, let us know about your availability and willingness to adapt. A positive attitude towards working different hours can really set you apart!
Attention to Detail is Key:Mention any experiences where you've had to pay close attention to details, especially in billing or guest requests. We love candidates who understand the importance of accuracy in our industry.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Ennismore
✨Know the Company
Before your interview, take some time to research Ennismore and Luxe City Hotel. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Night Front Desk Agent, customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. Highlighting these moments will demonstrate your ability to create memorable experiences for guests.
✨Be Ready for Flexible Shift Questions
Since the role requires flexible shifts, be prepared to discuss your availability and how you manage work-life balance. Show that you're adaptable and willing to take on different shifts, which is crucial for this position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the hotel is the right fit for you.
