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- Tasks: Support the GME team with planning, bookings, and admin tasks to keep everything running smoothly.
- Company: Join The Hoxton, a vibrant hotel brand in the heart of London.
- Benefits: Enjoy 25 days holiday, health perks, and discounts across our family of brands.
- Why this job: Be part of a fun, supportive team while kickstarting your career in event sales.
- Qualifications: Hospitality experience, strong organisational skills, and a passion for building relationships.
- Other info: Opportunities for growth, training, and regular team events to celebrate success.
The predicted salary is between 30000 - 40000 £ per year.
As a Groups, Meetings & Events (GME) Sales Coordinator, you will be at the heart of our London cluster's sales engine, providing ultimate admin support for our Execs and wider team. You will work on all areas including planning, sales, and proactive responsibilities ranging from updating bookings, invoices & contracts to rate loading and ensuring we have the hottest looking menus in town. The role requires adaptability on any ad-hoc short lead requests to ensure we are on the ball. Above all, you will remain flexible and intuitive, following business needs as they evolve, balancing priorities without gaps or excuses.
What you’ll do...
- Hand backs & Billing: Saving hand backs & receipts on the central folders, ensuring all are received and Planners can complete their billing procedures.
- System Management: Use Delphi & Opera to block space, generate contracts, create function sheets, raise invoices, input room lists, track deposits/payments - all in line with SOPs.
- Reporting: Prepare a range of reports throughout the week and share with the relevant Hotel teams to keep the right people updated on performance.
- Account Management & Internal Bookings: Provide assistance with specific accounts and internal bookings, ensuring rooming details are inputted correctly and relationships with key account holders are maintained.
- Inbox Management: Understand central inbox management & phone system to assist as required.
- Menu Updates & Design: Assist the GME Planning Manager in maintaining an up-to-date menu library, ensuring files are kept in order as directed by Operations leads.
- Diary Management: Understand the sales & planning process, balancing internal booking requests.
- Ad hoc Support: Provide ad hoc support to GME Managers, Heads Of & ADOS/DOS in preparation of presentation decks, report generation, blocking space & diary requests/invites.
- Communication: Build strong relationships with hotel departments and central teams, ensuring smooth operational handovers and flawless execution.
- Cross-Site Support: Conduct site inspections, attend Ops meetings, and support the wider GME team with proactive sales and ad-hoc projects.
- Culture & Teamwork: Contribute to a positive team culture, collaborate effectively, and bring creativity to problem-solving.
What we’re looking for...
- Experience working within hospitality or a similar role; looking for an opportunity to take the next step into a career in groups & event sales.
- Proud of your attention to detail and ability to stay organised while working at a fast pace.
- Confident using systems such as Outlook, Excel, Microsoft Word, Adobe (experience using OPERA, Delphi, CRM system would be an advantage).
- A people person, great at building strong and lasting relationships.
- Looking for a challenge and a place where you can be yourself.
- Not precious; we leave our egos at the door and help get things done.
- Desire to be part of a team that works hard, supports each other, and has fun along the way.
What’s in it for you...
- Holidays: 25 days plus 8 bank holidays.
- A health cash plan to claim money back and access to ways to support your physical & mental wellbeing.
- Confidential hotline for any support you require and a network of mental health first aiders.
- Retail & hospitality perks through our partners.
- A free night at The Hoxton and a meal for two when you first start.
- Meals provided during your shift.
- Excellent discounts across the Ennismore family for you and your nearest and dearest.
- Free night at The Hoxton every year and additional rewards when you hit milestones.
- Opportunities to progress and switch roles within a global family of brands.
- Training to settle into your role, learning academies to broaden your skillset, and development opportunities.
- Extra time off to volunteer with partner charities.
- Regular team get-togethers, from team drinks to bi-annual parties.
- Enhanced family leave for when you’re expanding your family.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate, and make a positive impact.
Sales Coordinator – Planning in London employer: Ennismore
Contact Detail:
Ennismore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator – Planning in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Hoxton's social media and website. This will help you understand their vibe and tailor your answers to show you're a great fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Sales Coordinator role and be ready to share specific examples.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at The Hoxton. You never know what insider info you might get!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them why you're the perfect fit for the Sales Coordinator position.
We think you need these skills to ace Sales Coordinator – Planning in London
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your knack for staying organised and managing multiple tasks. We want to see how you keep everything in order, especially in a fast-paced environment like ours!
Be Personable: Since this role is all about building relationships, let your personality shine through! Share examples of how you've connected with others in previous roles or experiences.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to align their background with what we're looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ennismore
✨Know Your Systems
Familiarise yourself with the systems mentioned in the job description, like Delphi and Opera. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed multiple tasks or projects simultaneously. Highlight your attention to detail and how you keep everything organised, especially in a fast-paced environment.
✨Build Relationships
Think about how you can demonstrate your people skills. Be ready to share experiences where you've built strong relationships, whether with colleagues or clients, as this role heavily relies on effective communication.
✨Be Adaptable
Prepare to discuss times when you've had to adapt quickly to changing priorities. This role requires flexibility, so showing that you can handle ad-hoc requests with ease will make you stand out.