Reception Supervisor | Guest Experience Lead in London
Reception Supervisor | Guest Experience Lead

Reception Supervisor | Guest Experience Lead in London

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily operations and create unforgettable guest experiences at The Hoxton.
  • Company: Join a leading hospitality brand in vibrant London.
  • Benefits: Enjoy 28 days holiday, health support, discounts, and growth opportunities.
  • Why this job: Be part of a dynamic team and make a real impact in hospitality.
  • Qualifications: Passion for hospitality and excellent communication skills.

The predicted salary is between 28800 - 43200 £ per year.

A leading hospitality brand in London is seeking a Front Office team member at The Hoxton Shepherd's Bush. The role involves supporting day-to-day operations, ensuring guests have a memorable experience, and working closely with various teams.

The ideal candidate is passionate about hospitality, possesses excellent communication skills, and is eager to contribute to a dynamic team.

This position offers numerous perks, including:

  • 28 days of holiday
  • Health support
  • Discounts
  • Opportunities for growth

Reception Supervisor | Guest Experience Lead in London employer: Ennismore

As a leading hospitality brand in London, The Hoxton Shepherd's Bush offers an exceptional work environment where team members are valued and encouraged to thrive. With a strong focus on employee growth, generous benefits such as 28 days of holiday, health support, and exclusive discounts, we foster a culture of collaboration and passion for guest experience, making it an ideal place for those looking to make a meaningful impact in the hospitality industry.
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Contact Detail:

Ennismore Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception Supervisor | Guest Experience Lead in London

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at The Hoxton or similar places. A friendly chat can open doors and give you insider info on what they’re really looking for.

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've made guests feel special in the past – it’s all about creating memorable experiences!

✨Tip Number 3

Be prepared with questions! When they ask if you have any questions, hit them with thoughtful ones about their team culture or guest experience strategies. It shows you’re genuinely interested and ready to contribute.

✨Tip Number 4

Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.

We think you need these skills to ace Reception Supervisor | Guest Experience Lead in London

Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Hospitality Knowledge
Operational Support
Adaptability

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm and how you’ve made guests feel special in the past.

Tailor Your Application: Make sure to customise your CV and cover letter for this role. Mention how your skills align with the job description and how you can contribute to creating memorable experiences for guests at The Hoxton.

Highlight Communication Skills: Since excellent communication is key in this role, don’t forget to showcase your ability to connect with people. Use examples that demonstrate your interpersonal skills and how you’ve effectively worked with teams.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at Ennismore

✨Know the Brand

Before your interview, take some time to research The Hoxton Shepherd's Bush. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Passion for Hospitality

During the interview, share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles. This could be a unique situation where you resolved a guest issue or a time when you received positive feedback. Let your passion shine through!

✨Prepare for Teamwork Questions

Since the role involves working closely with various teams, be ready to discuss your experience in collaborative environments. Think of examples where you successfully worked as part of a team, highlighting your communication skills and ability to adapt to different personalities.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the team dynamics, growth opportunities, or the company culture. This shows that you're not just interested in the job, but also in how you can contribute to and grow within the organisation.

Reception Supervisor | Guest Experience Lead in London
Ennismore
Location: London
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  • Reception Supervisor | Guest Experience Lead in London

    London
    Full-Time
    28800 - 43200 £ / year (est.)
  • E

    Ennismore

    500-1000
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