At a Glance
- Tasks: Create memorable experiences for guests and manage reservations at our vibrant Rondo Restaurant.
- Company: Join The Hoxton, a fun and welcoming neighbourhood restaurant in Holborn.
- Benefits: Competitive salary, 28 days holiday, health cash plan, and free meals during shifts.
- Other info: Opportunities for career growth and regular team events to celebrate together.
- Why this job: Be part of a supportive team that values individuality and has fun while working hard.
- Qualifications: Experience in Front of House roles and a passion for hospitality are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Host to be part of our team at The Hoxton, Holborn in our Rondo Restaurant. Open from breakfast through to dinner, Rondo is a relaxed neighbourhood restaurant offering seasonal modern bistro dishes and great wines for all. Rondo is the kind of restaurant you want at the end of your street; serious about food and drink but with a fun, welcoming vibe.
What you'll do...
- Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests.
- Take reservations over the phone, handle cash and card payments and occasionally help out the team on the floor.
- Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded.
What we're looking for...
- Previous experience in a busy Front of House role; you genuinely care about making people feel welcome and looked after.
- Individuals. You’re looking for a place where you can be you; no clones in suits here.
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together we’d have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other and has fun along the way.
What's in it for you...
- Competitive salary plus TRONC.
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
- Treat yourself once in a while with lots of retail & hospitality perks through our partners.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Goes without saying, but we’ll feed you during your shift.
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
- Extra time off to volunteer with one of our partner charities.
- Regular team get togethers, from our team drinks to our (pretty special!) bi‑annual parties – we know how to have a good time!
- Enhanced family leave for when you’re expanding your family.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Host – Rondo in London employer: Ennismore
The Hoxton, Holborn is an exceptional employer that fosters a vibrant and inclusive work culture, where individuality is celebrated and team members are encouraged to bring their authentic selves to work. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing, including mental health support and opportunities for professional growth, The Hoxton ensures that its staff not only thrive in their roles but also enjoy a fulfilling work-life balance. Located in the heart of Holborn, employees benefit from being part of a dynamic neighbourhood restaurant that values creativity and community, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Host – Rondo in London
✨Tip Number 1
Get to know the vibe of Rondo and The Hoxton before your interview. Familiarise yourself with their menu and the kind of experience they aim to provide. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Host, you'll be the first point of contact for guests. Role-play scenarios with friends or family where you handle reservations or answer questions. This will boost your confidence and help you shine during the interview.
✨Tip Number 3
Show off your personality! Rondo is all about being yourself, so don’t be afraid to let your unique charm come through. Share stories about your previous experiences in hospitality and how you’ve made guests feel special in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team at The Hoxton. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Host – Rondo in London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t hold back on showing us what makes you unique and how you can bring that fun vibe to Rondo.
Tailor Your Application:Make sure to tailor your application to the Host role at Rondo. Highlight your previous experience in Front of House roles and how you’ve made guests feel welcome in the past. We love seeing specific examples!
Show Your Passion for Hospitality:We’re all about hospitality here at The Hoxton, so make sure to express your passion for it in your application. Whether it’s a memorable meal or a great drink, share what excites you about creating amazing experiences for our guests.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Ennismore
✨Know the Rondo Vibe
Before your interview, get a feel for the atmosphere at Rondo. Check out their menu online and understand their focus on seasonal British dishes. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Show Your Hospitality Passion
Prepare to share specific examples from your previous roles where you went above and beyond to create memorable experiences for guests. Highlighting your passion for hospitality will resonate well with the team, as they value individuals who care about making people feel welcome.
✨Be Yourself
The Hoxton is all about authenticity, so don’t be afraid to let your personality shine through during the interview. Share your unique experiences and how they’ve shaped your approach to hospitality. They’re looking for individuals who can bring their true selves to work.
✨Anticipate Questions
Think about common interview questions related to Front of House roles, such as handling difficult situations or managing guest expectations. Prepare thoughtful responses that demonstrate your problem-solving skills and ability to anticipate needs, which is crucial for a Host at Rondo.
