At a Glance
- Tasks: Lead a passionate team to create unforgettable hospitality experiences at The Hoxton.
- Company: Join The Hoxton, a vibrant and innovative hotel brand in London.
- Benefits: Enjoy competitive pay, 25 days holiday, free meals, and a night stay at The Hoxton.
- Other info: Opportunity for career development within a fast-growing international group.
- Why this job: Be part of a creative environment that values growth, fun, and exceptional guest experiences.
- Qualifications: Experience in hospitality management with a hands-on, guest-focused approach.
The predicted salary is between 30285 - 37015 £ per year.
Company Description We are looking for an experienced General Manager to join our team at The Hoxton in Southwark.
In your role you will be responsible for leading and supporting the team on the day-to-day management of a successful operation.
And as the GM you will represent The Hoxton brand by delivering the unique ‘Hox Experience’ to our guests and team overseeing the Restaurant & Bars and Rooms side of things.
The Hoxton, Southwark, the third Hoxton in our hometown of London.
This London borough is known for its colourful history.
Right here is where famous London pub The Prince Albert once stood.
Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie!We have 192 bedrooms, 2 restaurants- Albie our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera & our signature restaurant Seabird our rooftop restaurant on the 14th floor, our meeting space The Apartment and last but not least, Working From_, our coworking space.
Job Description What’s in it for you…Become part of a team that’s very passionate about creating great hospitality experiences.
A competitive package inclusive of discretionary incentive and plenty of opportunity for development.25 days holiday (plus bank holidays), pension, family cover private medical and life insurance.
Food on us during your shift.
Enjoy a free night at The Hoxton and a meal for two when you first start with us.
Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
Time off to volunteer with one of our partner charities.
The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Excellent discounts across The Hoxton and the global Ennismore family.
What you’ll do…Lead your hotel management team in the successful operation of The Hoxton, Holborn.
Take full responsibility for the commercial success of the property.
Make sure our brand standards are properly brought to life in how we ground the brand in the local market & neighbourhood.
Lead by example in creating a brilliant experience for our guests that exceeds their expectations and builds a great reputation for The Hoxton, Hoxton.
Make our own people a real focus, creating an environment where they feel supported, have opportunities to grow, and enjoy what they do!Play a key role in managing the relationship with the central teams and owners.
And everything else in-between…Qualifications What we’re looking for…You are an experienced, commercially savvy operator and have prior experience in a similar role.
Someone with a passion for hospitality, you inspire an enthusiastic guest-centred approach.
You have a hands-on approach and are willing to roll up your sleeves and work shifts if required, side by side with the team.
You are comfortable with the strategic as well as day to day detail.
You are a natural at leading and managing others, and you lead by example, creating an environment where your team can be their best self.
You’re not precious.
We leave our egos at the door and help get things done.
You’re up for doing things differently and trying (almost) everything once.
If we got stuck in a lift together, we’d have a good time and share a few laughs.
You want to be part of a team that works hard, supports each other and has fun along the way.
General Crew Manager in London employer: Ennismore
Join The Hoxton, a vibrant and rapidly growing company in the heart of London, where your role as a Sales Manager - MICE will allow you to thrive in a dynamic environment that values creativity and autonomy. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing, you'll find ample opportunities for personal and professional growth while being part of a supportive team that knows how to have fun. Experience unique perks like free stays at our hotels and a culture that celebrates diversity and inclusion, making it an exciting place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land General Crew Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ennismore. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ennismore
Don't be shy about reaching out to Ennismore directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Crew Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ennismore and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ennismore
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
