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- Tasks: Ensure guests have a memorable experience and manage daily operations.
- Company: Exciting hospitality group focused on guest satisfaction.
- Benefits: 28 days holiday, wellness support, and career progression opportunities.
- Why this job: Join a passionate team and make a real difference in guest experiences.
- Qualifications: A love for hospitality and a helpful, team-oriented attitude.
- Other info: Dynamic work environment with plenty of growth potential.
The predicted salary is between 24000 - 36000 £ per year.
A hospitality group is seeking a Front Office team member to ensure guests have a memorable experience.
Responsibilities include:
- Supporting daily operations
- Managing bookings
- Assisting guests with inquiries
The ideal candidate will have a passion for hospitality, a helpful attitude, and enjoy working as part of a team.
This position offers numerous perks including 28 days of holiday, wellness support, and opportunities for career progression.
Front Office Lead: Guest Experience & 28 Days Holiday in London employer: Ennismore
Contact Detail:
Ennismore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Lead: Guest Experience & 28 Days Holiday in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. You never know who might have a lead on that perfect Front Office role.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can confidently share why you're passionate about guest experience and how you can contribute to their team.
✨Tip Number 3
Show up prepared! Research the company and its values before any interviews. This way, you can tailor your responses to show how you align with their mission of creating memorable experiences for guests.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Front Office Lead: Guest Experience & 28 Days Holiday in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your helpful attitude and how you’ve made guests feel special in the past.
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the posting, like 'guest experience' and 'teamwork', to show we’re on the same page about what’s important.
Highlight Teamwork Skills: Since this role is all about working as part of a team, don’t forget to mention your collaborative experiences. We want to see how you contribute to a positive team environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status!
How to prepare for a job interview at Ennismore
✨Know the Company
Before your interview, take some time to research the hospitality group. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Passion for Hospitality
During the interview, make sure to express your enthusiasm for the hospitality industry. Share personal experiences where you went above and beyond for guests or how you’ve contributed to creating memorable experiences in previous roles. This will highlight your suitability for the Front Office Lead position.
✨Prepare for Common Questions
Anticipate questions related to guest experience, handling difficult situations, and teamwork. Prepare specific examples from your past work that demonstrate your problem-solving skills and ability to work collaboratively. Practising these responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. Inquire about opportunities for career progression or how the team supports each other in delivering exceptional guest experiences. This shows that you’re not just interested in the job, but also in growing with the company.
