Events Operations Lead — Guest Experience & Team Growth in London
Events Operations Lead — Guest Experience & Team Growth

Events Operations Lead — Guest Experience & Team Growth in London

London Full-Time 35000 - 45000 £ / year (est.) No home office possible
Ennismore

At a Glance

  • Tasks: Manage events and lead a team to create unforgettable guest experiences.
  • Company: Join Ennismore, a global brand family known for its vibrant hospitality.
  • Benefits: Enjoy 28 days of holiday, wellness support, and career advancement opportunities.
  • Other info: Great opportunity for growth within a supportive and innovative company.
  • Why this job: Be part of a dynamic team and make a real impact in the hospitality industry.
  • Qualifications: At least 2 years of experience in a busy hospitality environment.

The predicted salary is between 35000 - 45000 £ per year.

Ennismore is seeking an Event Operations Manager at The Hoxton Shepherd's Bush in London. In this role, you'll manage events, lead a team, and ensure a top-notch guest experience by collaborating with the sales and culinary teams.

A passion for hospitality and at least 2 years of relevant experience in a busy environment is essential.

Benefits include 28 days of holiday, wellness support, and opportunities for career advancement within a global brand family.

Events Operations Lead — Guest Experience & Team Growth in London employer: Ennismore

Ennismore is an exceptional employer that prioritises the growth and well-being of its employees, offering a vibrant work culture at The Hoxton Shepherd's Bush in London. With generous benefits such as 28 days of holiday and wellness support, alongside ample opportunities for career advancement within a global brand family, you will thrive in an environment that values passion for hospitality and teamwork.
Ennismore

Contact Detail:

Ennismore Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Events Operations Lead — Guest Experience & Team Growth in London

Tip Number 1

Network like a pro! Reach out to people in the events and hospitality industry, especially those who work at Ennismore or similar venues. A friendly chat can open doors and give you insider info on job openings.

Tip Number 2

Show off your passion for hospitality! When you get the chance to meet potential employers, share your experiences and what excites you about creating memorable guest experiences. Let your enthusiasm shine through!

Tip Number 3

Prepare for interviews by researching Ennismore and The Hoxton. Understand their values and what makes them unique. This way, you can tailor your answers to show you're the perfect fit for their team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Events Operations Lead — Guest Experience & Team Growth in London

Event Management
Team Leadership
Guest Experience
Collaboration
Hospitality
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Sales Coordination
Culinary Knowledge
Adaptability
Customer Service

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm and how you've gone above and beyond to create memorable guest experiences.

Tailor Your Application: Make sure to customise your CV and cover letter for the Events Operations Lead role. Highlight relevant experience, especially in managing events and leading teams, to show us you're the perfect fit for our vibrant environment.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see your qualifications and achievements at a glance.

Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves, and you'll be one step closer to joining our fantastic team!

How to prepare for a job interview at Ennismore

Know Your Stuff

Make sure you understand the ins and outs of event operations, especially in a hospitality setting. Brush up on your knowledge about guest experience strategies and how to lead a team effectively. This will show that you're not just interested in the role but are genuinely passionate about making events memorable.

Showcase Your Experience

Prepare specific examples from your past roles where you've successfully managed events or improved guest experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your relevant experience clearly and effectively.

Teamwork Makes the Dream Work

Since this role involves collaboration with sales and culinary teams, be ready to discuss how you've worked with different departments in the past. Highlight any successful projects where teamwork led to a better guest experience. This will show that you can foster good relationships across various teams.

Ask Thoughtful Questions

Prepare some insightful questions about the company culture, team dynamics, and how they measure success in guest experience. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation during the interview.

Events Operations Lead — Guest Experience & Team Growth in London
Ennismore
Location: London

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