At a Glance
- Tasks: Manage events, ensure guest satisfaction, and lead a dynamic team in a vibrant environment.
- Company: Join The Hoxton, a trendy hotel known for its unique culture and community spirit.
- Benefits: Competitive salary, 28 days holiday, health cash plan, and free meals during shifts.
- Other info: Opportunities for growth, regular team events, and a supportive work culture.
- Why this job: Be part of a fun team creating memorable experiences in a lively setting.
- Qualifications: Great interpersonal skills and a passion for hospitality are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a welcoming and energetic Apartment Supervisor to join our Southwark team! The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history.
Job Description
What you’ll do…
- Manage day & evening events, working within the strategy and events programme set by our Sales and Meeting & Events teams.
- Pro-actively provide input and feedback, look for opportunities to improve & innovate how we’re using the space and how we manage it.
- Whether it’s setting up the space for day or evening, handling ad-hoc requests and queries, dealing with invoices or gathering feedback – we rely on you to ensure internal and external customers have the best possible experience with us.
- Manage a lean team, creating an environment where they feel valued, and provide them with opportunities to grow and develop.
- You make sure the food and beverage in the space is top notch at all times, and our guests have everything they need.
- Take overall responsibility for the health & safety of anyone using the area, including yourself.
- You work closely with the rest of the hotel team to ensure you are providing a great experience for our guests, from first contact to when they leave, and beyond.
Qualifications
What we’re looking for..
- You are the person that knows everyone, and they all know you.
- Nothing is an issue for you - you know what our guests want even before they do.
- Someone who’s great at growing and nurturing long lasting relationships; people are naturally drawn to working with you.
- You understand hospitality, it’s in everything you do.
- You pay attention to the details and care about creating great work.
- You’re looking for a place where you can be you; no clones in suits here.
- Passionate about creating memorable experiences for others, be they guests or colleagues.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way.
Additional Information
What’s in it for you…
- Competitive salary plus tronc
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
- Treat yourself once in a while with lots of retail & hospitality perks through our partners.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Goes without saying, but we’ll feed you during your shift.
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
- Extra time off to volunteer with one of our partner charities.
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
- Enhanced family leave for when you’re expanding your family.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Apartment Supervisor in London employer: Ennismore
The Hoxton, Southwark is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. With competitive benefits including a health cash plan, generous holiday allowance, and opportunities for career progression within a global family of brands, employees can thrive both personally and professionally. Located in the heart of Southwark, the hotel offers a unique blend of history and modern hospitality, making it an exciting place to work and create memorable experiences for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Apartment Supervisor in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Apartment Supervisor role. Highlight your experience in hospitality and how you can create memorable experiences for guests.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're proactive and keen to learn more about the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in making you memorable. It’s also a chance to reiterate your excitement about the position and how you can contribute to the team.
We think you need these skills to ace Apartment Supervisor in London
Some tips for your application 🫡
Be Yourself:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Show us what makes you unique and how you can bring that energy to our team.
Tailor Your Resume:Make sure your resume reflects the skills and experiences that align with the Apartment Supervisor role. Highlight your hospitality experience and any relevant achievements that demonstrate your ability to create memorable experiences.
Show Your Passion:In your cover letter, express your enthusiasm for the role and the hospitality industry. We love candidates who are passionate about creating great experiences for guests and colleagues alike!
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and get you one step closer to joining our vibrant team!
How to prepare for a job interview at Ennismore
✨Know the Company
Before your interview, do a bit of homework on The Hoxton and its unique vibe. Familiarise yourself with their restaurants, Albie and Seabird, and understand their approach to hospitality. This will help you connect your answers to their values and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As an Apartment Supervisor, building relationships is key. Prepare examples of how you've successfully managed teams or created memorable experiences for guests in the past. Highlight your ability to anticipate needs and resolve issues before they arise, as this aligns perfectly with what they're looking for.
✨Be Ready to Innovate
The Hoxton values creativity and innovation. Think about ways you could improve their event management or guest experience. Bring these ideas to the table during your interview to demonstrate your proactive mindset and willingness to contribute to their success.
✨Emphasise Team Spirit
They want someone who thrives in a team environment. Be prepared to discuss how you support your colleagues and foster a positive atmosphere. Share stories that illustrate your collaborative spirit and how you’ve contributed to a fun and productive workplace.
