Hotel General Manager: Lead Memorable Guest Experiences

Hotel General Manager: Lead Memorable Guest Experiences

Full-Time 50000 - 60000 £ / year (est.) No working from home possible
Ennismore

At a Glance

  • Tasks: Lead daily operations and create unforgettable experiences for our guests.
  • Company: Join Ennismore, a vibrant hospitality group with a focus on unique guest experiences.
  • Benefits: Enjoy a competitive salary, 25 days holiday, medical cover, and exclusive discounts.
  • Other info: Great opportunities for personal and professional growth in a supportive environment.
  • Why this job: Be part of a dynamic team and shape memorable moments for guests at The Hoxton.
  • Qualifications: Experience in hospitality and strong leadership skills are essential.

The predicted salary is between 50000 - 60000 £ per year.

Ennismore is looking for an experienced General Manager to lead our team at The Hoxton, Holborn. This role entails overseeing day-to-day operations, ensuring commercial success, and delivering the unique ‘Hox Experience’ to our guests.

The ideal candidate will have prior experience in hospitality, strong leadership skills, and a passion for supporting team growth.

Benefits include:

  • a competitive package
  • 25 days holiday
  • medical cover
  • excellent discounts across The Hoxton and Ennismore

Hotel General Manager: Lead Memorable Guest Experiences employer: Ennismore

Ennismore is an exceptional employer, offering a vibrant work culture at The Hoxton, Holborn, where creativity and collaboration thrive. With a focus on employee growth, we provide comprehensive benefits including a competitive salary, 25 days of holiday, medical cover, and exclusive discounts, ensuring our team members feel valued and inspired to deliver memorable guest experiences.

Ennismore

Contact Details:

Ennismore Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hotel General Manager: Lead Memorable Guest Experiences

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on openings at places like The Hoxton.

Tip Number 2

Show off your personality! When you get an interview, make sure to highlight your passion for creating memorable guest experiences. Share stories that showcase your leadership skills and how you've supported team growth in previous roles.

Tip Number 3

Research, research, research! Before any interview, dive deep into The Hoxton's values and the unique ‘Hox Experience’. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Tip Number 4

Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.

We think you need these skills to ace Hotel General Manager: Lead Memorable Guest Experiences

Leadership Skills
Hospitality Experience
Operational Management
Commercial Acumen
Guest Experience Management
Team Development
Communication Skills

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion for creating memorable guest experiences and how you’ve contributed to team growth in previous roles.

Tailor Your Application:Make sure to customise your CV and cover letter for the General Manager position at The Hoxton. Highlight relevant skills and experiences that align with the job description, especially your leadership abilities and operational expertise.

Be Authentic:We want to get to know the real you! Don’t be afraid to inject some personality into your application. Share anecdotes or stories that reflect your unique approach to hospitality and how you embody the ‘Hox Experience’.

Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and understand why you’d be a great fit for our team at The Hoxton.

How to prepare for a job interview at Ennismore

Know the Hox Experience

Before your interview, dive deep into what makes The Hoxton unique. Familiarise yourself with their values and the specific elements of the ‘Hox Experience’. This will show your genuine interest and help you articulate how you can contribute to enhancing guest experiences.

Showcase Your Leadership Style

As a General Manager, strong leadership is key. Prepare examples from your past roles where you've successfully led a team, resolved conflicts, or implemented new strategies. Be ready to discuss how you foster team growth and create a positive work environment.

Understand Operational Excellence

Brush up on your knowledge of hotel operations and commercial success metrics. Be prepared to discuss how you would manage day-to-day operations effectively while ensuring profitability. Highlight any relevant experience you have in optimising processes or improving guest satisfaction.

Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and future goals for The Hoxton. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career aspirations.