At a Glance
- Tasks: Provide exceptional service to guests and manage arrivals and departures.
- Company: Join Ennismore at The Hoxton, a vibrant and welcoming hotel.
- Benefits: Enjoy free nights, perks, and a supportive work environment.
- Other info: Great opportunities for growth in a dynamic hospitality setting.
- Why this job: Be part of a passionate team and make guests feel at home.
- Qualifications: Eagerness to learn and contribute positively to team culture.
The predicted salary is between 20000 - 25000 £ per year.
Ennismore is seeking a passionate Receptionist for The Hoxton in Shepherd's Bush. In this role, you'll be responsible for providing exceptional service to our guests, ensuring they feel welcomed and appreciated.
Key duties include:
- Managing guest arrivals and departures
- Addressing guest needs
- Ensuring a clean and organized reception area
You should be eager to learn and contribute positively to our team culture. Join us for a rewarding experience with opportunities for growth, excellent benefits, and a supportive work environment.
Hospitality-Driven Hotel Receptionist — Free Night & Perks employer: Ennismore
Ennismore is an exceptional employer that values passion and dedication, offering a vibrant work culture at The Hoxton in Shepherd's Bush. Employees enjoy a range of benefits, including free nights and unique perks, alongside ample opportunities for personal and professional growth within a supportive team environment. Join us to be part of a community that prioritises guest satisfaction and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality-Driven Hotel Receptionist — Free Night & Perks
✨Tip Number 1
Make sure to research The Hoxton and Ennismore before your interview. Knowing their values and what makes them unique will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a receptionist and how you'd handle them. This will prepare you for any questions about guest interactions during the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Wear something smart and professional to show that you take the opportunity seriously and are ready to represent The Hoxton.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and comfortable with online processes, which is key in today’s job market.
We think you need these skills to ace Hospitality-Driven Hotel Receptionist — Free Night & Perks
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about providing exceptional service and making guests feel at home.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience. Focus on roles where you've managed guest interactions or worked in a fast-paced environment, as this will resonate with us at The Hoxton.
Be Personable:In your cover letter, don’t be afraid to show a bit of your personality! We love candidates who can connect with our team culture and bring a friendly vibe to the reception area.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Ennismore
✨Know the Company
Before your interview, take some time to research Ennismore and The Hoxton. Understand their values, culture, and what makes them unique in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Receptionist, exceptional service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle guest needs effectively and contribute positively to the team culture.
✨Practice Common Interview Questions
Think about questions you might be asked, such as how you would handle a difficult guest or what you believe makes a great hotel experience. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, growth opportunities, or what a typical day looks like at The Hoxton. This shows your enthusiasm and helps you gauge if it's the right fit for you.
