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- Tasks: Lead your section, ensuring guests have a memorable experience from start to finish.
- Company: Join The Hoxton Shepherd's Bush, a vibrant hotel in a diverse London neighbourhood.
- Benefits: Enjoy up to 28 days holiday, health perks, and discounts across the Ennismore family.
- Why this job: Be part of a fun, supportive team that values individuality and creativity.
- Qualifications: 2+ years in a busy restaurant; a positive attitude and team spirit are essential.
- Other info: Opportunities for growth and training in a global brand family.
The predicted salary is between 24000 - 36000 £ per year.
The Hoxton Shepherd\’s Bush | 65 Shepherd\’s Bush Grn, London W12 8QE, United Kingdom
The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant – Chet’s serving Thai American comfort food.
Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London.
Chet’s: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush.
Job Description
What you’ll do…
- Lead your section by example, putting a memorable guest and team experience at the centre of what you do and inspiring others around you to do as you do
- Bring your own flavour to our guests’ table, making sure that from the moment they arrive to when they leave, they’re having a great time
- Play a key part in connecting the floor with the kitchen, handling any requests and questions, be they from our guests or the team
- Know your products and systems inside out
Qualifications
What we\’re looking for…
- 2+ years previous experience in a busy restaurant or bar
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
- You’re looking for a place where you can be you; no clones in suits here
- You’re not precious. We leave our egos at the door and help get stuff done
- You’re up for doing things differently and trying (almost) everything once
- If we got stuck in a lift together we’d have a good time and share a few laughs
- You want to be part of a team that works hard, supports each other and has fun along the way
Additional Information
What’s in it for you…
- up to 28 days of holiday per year (+1day for each year of service up to 33days)
- Pension and life insurance
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
- Treat yourself once in a while with lots of retail & hospitality perks through our partners
- Goes without saying, but we’ll feed you during your shift
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
- Extra time off to volunteer with one of our partner charities
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8. We know that applying for a new role can sometimes seem overwhelming and make people feel nervous, which is why we’re committed to making our recruitment process as inclusive as possible by doing everything we can to make you comfortable. If there is anything we can do that would allow you to be yourself and really shine throughout the process, then please let us know.
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Head Waiter – Chets employer: Ennismore
Contact Detail:
Ennismore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter – Chets
✨Tip Number 1
Familiarise yourself with the unique blend of Thai and American cuisine that Chet's offers. Being able to discuss the menu knowledgeably will impress during any informal chats or interviews.
✨Tip Number 2
Showcase your leadership skills by sharing examples of how you've inspired your team in previous roles. Highlighting your ability to create a memorable guest experience will resonate well with the hiring team.
✨Tip Number 3
Network within the hospitality community, especially in London. Attend local events or join online groups where you can connect with current employees or others in the industry who might provide insights about working at The Hoxton.
✨Tip Number 4
Prepare to discuss how you handle busy environments and manage stress. The role requires someone who thrives under pressure, so having specific examples ready will demonstrate your suitability for the fast-paced setting.
We think you need these skills to ace Head Waiter – Chets
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Waiter at Chet's. Highlight your experience in leading a team and creating memorable guest experiences in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in busy restaurants or bars. Emphasise your ability to connect with guests and your knowledge of food and beverage service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for hospitality. Mention specific examples of how you've positively impacted guests and contributed to a team environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ennismore
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in your previous roles, as this aligns perfectly with what the company values.
✨Know the Menu Inside Out
Familiarise yourself with Chet's menu and the unique blend of Thai-American cuisine they offer. Being able to discuss the dishes confidently will demonstrate your commitment and knowledge, which is crucial for a Head Waiter role.
✨Emphasise Teamwork and Leadership Skills
Highlight your experience in leading a team and how you inspire others. Discuss situations where you've successfully connected the front of house with the kitchen, as this is key to ensuring smooth operations in a busy restaurant.
✨Be Yourself and Have Fun
The company values authenticity and a fun atmosphere, so don’t be afraid to let your personality shine through. Share anecdotes that reflect your character and how you contribute to a positive team environment.
