At a Glance
- Tasks: Manage event enquiries, negotiate rates, and ensure client satisfaction.
- Company: Join The Hoxton, a vibrant hotel brand focused on community and hospitality.
- Benefits: Enjoy 29 days holiday, free meals, and discounts across the Ennismore family.
- Why this job: Be part of a creative team that values fun, diversity, and personal growth.
- Qualifications: Passion for hospitality, strong organisational skills, and a knack for building relationships.
- Other info: Opportunity to volunteer and participate in exciting team events.
The predicted salary is between 30000 - 42000 £ per year.
We can’t wait to open our first UK hotel outside of London…and where better than the characterful capital of Scotland, Edinburgh. We are now looking for a Groups & Events Executive to join our team and play a crucial part in successfully launching our brand in this new neighbourhood. Reporting to the Groups & Events Manager, you’ll be responsible for converting enquiries to drive groups, meetings and events revenue into The Hoxton, Edinburgh.
The Hox in Edinburgh will boast 214 bedrooms influenced by the Georgian heritage of the building and city (including the introduction of a new room category for the Hox), a main restaurant and big lobby & bar, a large event space and The Apartment - our unique meetings and events concept.
What’s in it for you...
- Become part of a team that’s very passionate about creating great hospitality experiences.
- 29 days holiday (including bank holidays), pension and life insurance.
- Food on us during your shift.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
- Time off to volunteer with one of our partner charities.
- Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
- Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
- Excellent discounts across The Hoxton and the global Ennismore family.
What you’ll do…
- Manage the meetings and events enquiry process from start to finish, answering calls and emails, sending proposals, converting enquiries and taking the event through the planning and logistical stage to handover to operations.
- Negotiate meeting & events rates with clients, in line with the selling guidelines, to assist in achieving the hotel’s revenue targets.
- Follow up with clients post event to get feedback and secure repeat business where possible.
- Cross-sell all global Hoxton and Ennismore properties, where applicable, to maximise revenue opportunities across corporate segments.
- Ensure Opera Sales is up to date by putting inputting new enquiries into the system.
- Manage the preparation and distribution of function sheets on a weekly basis and present function sheets in the weekly operations meeting.
- Conduct show arounds on property.
- Build good relationships with clients for repeat business, contacting and probing repeat clients when appropriate and track year on year trends and events to support repeat business.
- Effectively co-ordinate activities related to booked meeting & event business with other departments, ensuring client’s expectations are met by maintaining team communication.
- Maintain excellent Hoxton product and brand knowledge, upselling wherever possible.
- Support the sales team in attending and assisting with in-house marketing activities, familiarisation trips, client hospitality evenings, presentations, show rounds and promotional activities as required.
What we’re looking for…
- Individuals. You’re looking for a place where you can be you; no clones in suits here.
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together, we’d have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other, and has fun along the way.
- You’re passionate about hotels and specialise in groups & events at an executive level.
- You are scarily organised, have the ability to multi-task and spin a million plates in the air at one time, prioritise and re-prioritise as things come in.
- A people person, great at building strong and lasting relationships.
Groups & Events Executive employer: Ennismore
Contact Detail:
Ennismore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups & Events Executive
✨Tip Number 1
Familiarise yourself with The Hoxton's brand and values. Understanding their unique approach to hospitality will help you align your conversations and demonstrate how you can contribute to their mission of creating memorable experiences.
✨Tip Number 2
Network within the hospitality industry, especially in Edinburgh. Attend local events or join relevant online groups to connect with professionals who might provide insights or referrals for the Groups & Events Executive role.
✨Tip Number 3
Prepare to showcase your organisational skills during any interviews. Think of specific examples where you've successfully managed multiple events or projects simultaneously, as this is crucial for the role.
✨Tip Number 4
Research the local market for events and group bookings in Edinburgh. Being knowledgeable about potential clients and trends will not only impress during interviews but also show your proactive approach to driving revenue.
We think you need these skills to ace Groups & Events Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in managing groups and events. Use specific examples that demonstrate your organisational skills and ability to build relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and why you want to work at The Hoxton, Edinburgh. Mention how your values align with theirs and provide examples of how you've positively impacted clients in previous roles.
Showcase Your Skills: Emphasise your ability to multi-task and manage enquiries from start to finish. Include any experience with negotiation and upselling, as these are key aspects of the role.
Research The Hoxton: Familiarise yourself with The Hoxton's brand and values. Understanding their approach to hospitality will help you convey your enthusiasm and fit for the team during the application process.
How to prepare for a job interview at Ennismore
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences that highlight your love for creating memorable guest experiences, whether it's through events, dining, or simply providing excellent service.
✨Demonstrate Organisational Skills
As a Groups & Events Executive, being organised is key. Prepare examples of how you've successfully managed multiple tasks or events simultaneously in the past. This will show your potential employer that you can handle the demands of the role.
✨Build Rapport with Interviewers
Since this role involves building relationships with clients, it's important to showcase your people skills. Engage with your interviewers, ask them questions, and make a genuine connection. This will demonstrate your ability to foster relationships in a professional setting.
✨Know the Hoxton Brand
Familiarise yourself with The Hoxton's values, brand identity, and unique offerings. Being knowledgeable about the company will not only impress your interviewers but also allow you to align your answers with their mission and vision.