At a Glance
- Tasks: Lead a passionate team to create unforgettable hospitality experiences at The Hoxton, Holborn.
- Company: Join The Hoxton, a vibrant hotel brand in the heart of London.
- Benefits: Enjoy competitive pay, 25 days holiday, free meals, and a night stay at The Hoxton.
- Other info: Opportunity to volunteer and excellent discounts across The Hoxton family.
- Why this job: Be part of a creative environment that values innovation and personal growth.
- Qualifications: Experience in hospitality management and a passion for guest satisfaction.
The predicted salary is between 50000 - 60000 € per year.
The Hoxton, Holborn is looking for an experienced General Manager to join our team. In your role, you will be responsible for leading and supporting the team on the day-to-day management of a successful operation. As the GM, you will represent The Hoxton brand by delivering the unique 'Hox Experience' to our guests and team.
Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent. This former telephone exchange is home to 230 bedrooms and the Apartment, plus our foodie hotspot Rondo, all a stone's throw from the capital's most famous shopping and entertainment districts.
What's in it for you:
- Become part of a team that's very passionate about creating great hospitality experiences.
- A competitive package inclusive of discretionary incentive and plenty of opportunity for development.
- 25 days holiday (plus bank holidays), pension, family cover private medical and life insurance.
- Food on us during your shift.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
- Time off to volunteer with one of our partner charities.
- The opportunity to join an innovative, fast-growing, international group that's committed to building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Excellent discounts across The Hoxton and the global Ennismore family.
What you'll do:
- Lead your hotel management team in the successful operation of The Hoxton, Holborn.
- Take full responsibility for the commercial success of the property.
- Ensure our brand standards are properly brought to life in how we ground the brand in the local market & neighbourhood.
- Lead by example in creating a brilliant experience for our guests that exceeds their expectations.
- Create an environment where your team feels supported, has opportunities to grow, and enjoys what they do.
- Play a key role in managing the relationship with the central teams and owners.
- And everything else in-between...
Qualifications:
What we're looking for:
- You are an experienced, commercially savvy operator with prior experience in a similar role.
- You have a passion for hospitality and inspire an enthusiastic guest-centred approach.
- You have a hands-on approach and are willing to work shifts if required, side by side with the team.
- You are comfortable with both strategic and day-to-day details.
- You are a natural leader who creates an environment where your team can be their best selves.
- You leave your egos at the door and help get things done.
- You are open to doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other, and has fun along the way.
General Manager employer: Ennismore
The Hoxton, Holborn is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and collaboration thrive. With a competitive benefits package, including generous holiday allowances, private medical cover, and opportunities for personal development, employees are encouraged to grow within a supportive environment. Located in the heart of London, The Hoxton not only offers a unique hospitality experience but also provides team members with the chance to engage with the local community and enjoy exclusive discounts across the Ennismore family.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your personality! When you get the chance to meet potential employers, whether it's at a job fair or an interview, let your passion for hospitality shine through. Share stories about your experiences and how you’ve created memorable moments for guests.
✨Tip Number 3
Research the company culture! Before any interviews, dive deep into The Hoxton's values and what makes them tick. Tailor your conversations to show how your own values align with theirs. This will help you stand out as a candidate who truly gets the brand.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It shows initiative and gives us a chance to see your enthusiasm right from the start. Plus, it’s super easy to keep track of your application status that way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! Share experiences that highlight your guest-centred approach and how you've created memorable moments in previous roles.
Be Authentic and Personal:We want to get to know the real you! Use a conversational tone in your application and don’t be afraid to inject a bit of personality. This helps us see how you'd fit into our vibrant team at The Hoxton.
Highlight Your Leadership Skills:As a General Manager, leading a team is key. Make sure to include examples of how you've successfully managed teams in the past, focusing on how you’ve supported and inspired others to achieve their best.
Apply Through Our Website:Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Hoxton!
How to prepare for a job interview at Ennismore
✨Know The Hoxton Inside Out
Before your interview, dive deep into The Hoxton's brand values and the unique 'Hox Experience'. Familiarise yourself with their history, especially the Holborn location, and think about how you can embody their ethos in your role as General Manager.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you inspire teams. Think of specific examples where you've created a supportive environment or exceeded guest expectations. This will demonstrate that you can lead by example and foster a positive team culture.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle day-to-day operations. Prepare scenarios from your past experiences where you successfully managed challenges, particularly in hospitality settings, to show your commercial savvy.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share stories that highlight your guest-centred approach and willingness to roll up your sleeves. This will resonate well with the interviewers who are looking for someone genuinely passionate about creating memorable experiences.
