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For Companies At a Glance
- Tasks: Manage events and lead a team to create unforgettable guest experiences.
- Company: Join Ennismore, a global brand known for its vibrant hospitality culture.
- Benefits: Enjoy 28 days of holiday, wellness support, and career advancement opportunities.
- Other info: Great opportunity for growth within a supportive and innovative company.
- Why this job: Be part of a dynamic team and make a real impact in the hospitality industry.
- Qualifications: At least 2 years of experience in a busy hospitality environment.
The predicted salary is between 30000 - 40000 £ per year.
Ennismore is seeking an Event Operations Manager at The Hoxton Shepherd's Bush in London. In this role, you'll manage events, lead a team, and ensure a top-notch guest experience by collaborating with the sales and culinary teams.
A passion for hospitality and at least 2 years of relevant experience in a busy environment is essential.
Benefits include:
- 28 days of holiday
- wellness support
- opportunities for career advancement within a global brand family
Events Operations Lead — Guest Experience & Team Growth employer: Ennismore
Contact Detail:
Ennismore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Operations Lead — Guest Experience & Team Growth
✨Tip Number 1
Network like a pro! Reach out to people in the events and hospitality industry, especially those who work at Ennismore or similar venues. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your passion for hospitality! When you get the chance to speak with potential employers, share your experiences and what excites you about creating memorable guest experiences. Let your enthusiasm shine through!
✨Tip Number 3
Prepare for interviews by researching The Hoxton and its unique vibe. Understand their values and how they prioritise guest experience. Tailor your answers to show how you can contribute to their team and culture.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Events Operations Lead — Guest Experience & Team Growth
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm and how you've contributed to creating memorable guest experiences in the past.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Events Operations Lead role. Highlight relevant experience, especially any leadership roles or event management tasks you've tackled, so we can see how you fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see your qualifications and achievements at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Ennismore!
How to prepare for a job interview at Ennismore
✨Know Your Stuff
Make sure you’re familiar with Ennismore and The Hoxton brand. Research their values, recent events, and guest experience initiatives. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As an Events Operations Lead, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, especially in busy environments. Highlight your ability to motivate others and ensure a seamless guest experience.
✨Prepare for Scenario Questions
Expect questions about handling challenging situations during events. Think of specific instances where you resolved issues or improved guest satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, upcoming events, or how they measure guest satisfaction. This shows your enthusiasm and helps you gauge if the role is right for you.