Night Auditor in Edinburgh

Night Auditor in Edinburgh

Edinburgh Full-Time 22000 - 26000 £ / year (est.) No home office possible
Ennismore

At a Glance

  • Tasks: Balance the books and ensure guests have a fantastic experience during the night.
  • Company: Join The Hoxton, a vibrant and innovative hospitality group.
  • Benefits: Enjoy 29 days holiday, food on shift, and great discounts across our hotels.
  • Other info: Dynamic work environment with regular team events and opportunities for growth.
  • Why this job: Be part of a passionate team creating memorable experiences for guests.
  • Qualifications: A love for hospitality and strong communication skills are essential.

The predicted salary is between 22000 - 26000 £ per year.

We’re looking for a detail‑obsessed, midnight multitasker Night Auditor to balance the books while the city sleeps at The Hoxton, Edinburgh. Reporting to the Front Office Manager, you’ll support the night shifts and ensure our guest experience never flags – even at night.

What’s in it for you…

  • Become part of a team that’s very passionate about creating great hospitality experiences.
  • 29 days holiday (including bank holidays), pension and life insurance.
  • Food on us during your shift.
  • Training to get you settled into your role with ongoing development to help you thrive.
  • Time off to volunteer with one of our partner charities.
  • Hox Hero and Nifty Fifty rewards for going the extra mile and living our values.
  • Annual diversity and inclusion calendar of events creating opportunities to learn, celebrate and make a positive impact.
  • Regular team get‑togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
  • The chance to challenge the norm and work in an environment that’s both creative and rewarding.
  • Join an innovative, fast‑growing, international group shaking things up in the hospitality scene.
  • Excellent discounts across The Hoxton and the global Ennismore family.

What you’ll do…

  • Ensure the guest experience never flags at night, treating guests as individuals and making their stay special – the Hox way.
  • Handle the coming and going of guests, ensuring all bills are correct and contain no surprise charges.
  • Collaborate with all teams to keep operations busy and assist the Night Manager with any overbooking levels.
  • Carry out night audit procedures accurately, report discrepancies and ensure quick resolution.
  • Answer phones, sort out requests and any issues that arise, acting as the one‑stop‑shop for guests.
  • Assist the Night Manager with end‑of‑day procedures.
  • Maintain a positive and friendly attitude while resolving challenges.
  • Ensure guest safety overnight while they are sleeping.

What we’re looking for…

  • Passion for hospitality – whether that’s a drink, a meal, an event or a bed.
  • Positive, helpful attitude and the ability to work independently in a small team.
  • Comfortable handling of front desk operating systems like Opera Cloud or similar.
  • Strong communication skills and the ability to treat each guest as a unique individual.
  • Resilience and a willingness to tackle challenges without being flustered.
  • Team‑first mindset, supporting colleagues and sharing moments of fun.
  • Eagerness to learn and try new approaches.

Night Auditor in Edinburgh employer: Ennismore

At The Hoxton, Edinburgh, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and collaboration. As a Night Auditor, you'll enjoy generous benefits including 29 days of holiday, ongoing training, and opportunities for personal growth, all while being part of a passionate team dedicated to delivering exceptional hospitality experiences. With regular team events and a commitment to diversity, you'll find a rewarding environment where your contributions are recognised and celebrated.
Ennismore

Contact Detail:

Ennismore Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Auditor in Edinburgh

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Auditor role.

✨Tip Number 2

Prepare for the interview by researching The Hoxton and its values. Show us your passion for hospitality and how you can contribute to creating great guest experiences, especially during those late-night shifts.

✨Tip Number 3

Practice common interview questions related to customer service and problem-solving. We want to see how you handle challenges and keep a positive attitude, even when things get a bit hectic at night.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at The Hoxton.

We think you need these skills to ace Night Auditor in Edinburgh

Attention to Detail
Guest Experience Management
Front Desk Operating Systems (e.g., Opera Cloud)
Strong Communication Skills
Problem-Solving Skills
Resilience
Teamwork
Independence
Hospitality Passion
Multitasking
Positive Attitude
Adaptability
Eagerness to Learn

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating memorable guest experiences, even if they’re from previous jobs or personal encounters.

Be Detail-Obsessed: As a Night Auditor, attention to detail is key. Make sure your application is free from typos and errors. Double-check your CV and cover letter to ensure everything is accurate and polished – we want to see that you can balance the books as well as your words!

Highlight Your Multitasking Skills: In your written application, mention any experiences where you’ve successfully juggled multiple tasks at once. Whether it’s managing guest requests or handling front desk operations, show us how you thrive in a busy environment, especially during those late-night shifts.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your personality and passion right from the start. Plus, we love seeing applications come through our own channels!

How to prepare for a job interview at Ennismore

✨Know Your Night Audit Basics

Before the interview, brush up on night audit procedures and front desk operating systems like Opera Cloud. Being able to discuss these topics confidently will show that you’re prepared and understand the role.

✨Showcase Your Hospitality Passion

During the interview, share specific examples of how you've created memorable experiences for guests in the past. This will demonstrate your genuine passion for hospitality and your ability to treat each guest as a unique individual.

✨Emphasise Teamwork and Independence

Highlight your ability to work both independently and as part of a small team. Share stories that illustrate how you’ve supported colleagues and tackled challenges together, while also being able to handle tasks on your own.

✨Stay Positive and Resilient

Prepare to discuss how you handle stressful situations or unexpected challenges. Show that you can maintain a positive attitude, even when things get tough, which is crucial for a Night Auditor who needs to keep the guest experience seamless.

Night Auditor in Edinburgh
Ennismore
Location: Edinburgh

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