At a Glance
- Tasks: Lead the back of house operations, ensuring safety and cleanliness in a vibrant restaurant environment.
- Company: Join The Hoxton, a trendy hotel brand known for its unique design and welcoming atmosphere.
- Benefits: Enjoy competitive pay, 28 days holiday, wellness support, and exclusive discounts across our family of brands.
- Why this job: Be part of a fun, supportive team that values individuality and creativity in hospitality.
- Qualifications: Experience in kitchen management is a plus; passion for hospitality and teamwork is essential.
- Other info: Opportunities for growth and development, plus regular team events to celebrate success together.
The predicted salary is between 36000 - 60000 £ per year.
The Hoxton Shepherd\’s Bush | 65 Shepherd\’s Bush Grn, London W12 8QE, United Kingdom
In November 2022 we have opened our fourth London Hoxton in the heart of Shepherd’s Bush and we’re looking for a Back of House Manager to bring our brand to life in our newest postcode.
Our fourth London Hoxton is located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant – Chet’s serving Thai American comfort food.
Featuring a large open lobby with vintage seating and cosy corners, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London.
Job Description
What you’ll do…
• Responsible for the H&S in the loading bay and BOH areas including staff areas
• Responsible for maintaining a clean and food safe working area in the loading bay.
• Oversee COSHH training and certification for all F&B areas
• Assist with BOH audits on H&S
• Oversee all goods receiving and work with finance on related paperwork and systems
• Ordering all required chemicals and store them in accordance with legal and company guidelines
• Responsible for overseeing the ordering of all F&B products for Outlets and staff canteen, liaising with the Chefs to ensure this is done correctly.
• Ensuring that all F&B products are received and stored correctly within the hotel.
• Maintain company guidelines for refuse storage and removal and liaising with the contractors
• Liaise with maintenance team and contractors regarding upkeep of BOH areas
• Responsible for the safe opening and closing of the designated culinary areas
• General maintenance of all culinary areas, equipment, and F&F’s
Qualifications
What we’re looking for…
• COSHH certified/ COSHH trainer is desirable but not essential
• Experience using stock system and goods receiving systems
• Experience using kitchen equipment and recommended cleaning methods
• A natural at leading and managing others, you lead by example and create a welcomining environment
• Individuals. You’re looking for a place where you can be you; no clones in suits here
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
• You’re not precious. We leave our egos at the door and help get stuff done
• You’re up for doing things differently and trying (almost) everything once
• You want to be part of a team that works hard, supports each other and has fun along the way
Additional Information
What’s in it for you…
• Competitive salary and eligibility to participate in the TRONC scheme
• 28 days holidays (inclusive of bank holidays), pension, and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• It’s ok not to be Ok, we have a confidential hotline for any support you
require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Goes without saying, but we’ll feed you during your shift
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Extra time off to volunteer with one of our partner charities
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• Enhanced family leave for when you’re expanding your family
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
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Back of House Manager employer: Ennismore
Contact Detail:
Ennismore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Back of House Manager
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to back of house operations. Understanding COSHH guidelines and food safety standards will not only help you in the role but also impress during your interview.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who have experience in back of house management. Attend local events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you successfully managed a team or improved operational efficiency. Be ready to share specific examples that highlight your ability to create a welcoming environment.
✨Tip Number 4
Research The Hoxton's brand values and culture. Tailor your approach to reflect their emphasis on individuality and teamwork, demonstrating how you align with their mission and can contribute positively to their environment.
We think you need these skills to ace Back of House Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in back of house management, health and safety compliance, and food safety practices. Use specific examples that demonstrate your leadership skills and ability to create a welcoming environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and how your values align with those of The Hoxton. Mention any unique experiences or perspectives you bring that would contribute to their team culture.
Highlight Relevant Certifications: If you have any certifications related to COSHH or food safety, be sure to mention them prominently in your application. This shows your commitment to maintaining high standards in the back of house operations.
Showcase Your Team Spirit: Emphasise your ability to work collaboratively and supportively within a team. Share examples of how you've contributed to a positive team environment in previous roles, as this is key to The Hoxton's ethos.
How to prepare for a job interview at Ennismore
✨Know Your Health & Safety Regulations
As a Back of House Manager, you'll be responsible for health and safety in the BOH areas. Brush up on relevant regulations and be prepared to discuss how you would ensure compliance in your role.
✨Demonstrate Your Leadership Skills
This position requires strong leadership abilities. Be ready to share examples of how you've successfully led teams in the past, created a welcoming environment, and managed conflicts effectively.
✨Familiarise Yourself with COSHH
While being COSHH certified is desirable but not essential, having a solid understanding of COSHH principles will set you apart. Be prepared to discuss how you would oversee training and certification in this area.
✨Show Your Passion for Hospitality
The Hoxton values individuals who are passionate about hospitality. Share your experiences that highlight your enthusiasm for creating memorable experiences for guests and your commitment to the industry.