At a Glance
- Tasks: Lead the Back of House team, ensuring a clean and safe working environment.
- Company: Join The Hoxton, a vibrant hotel in the heart of Shepherd's Bush.
- Benefits: Competitive salary, 28 days holiday, health cash plan, and free meals during shifts.
- Other info: Opportunities for career growth and regular team events to celebrate together.
- Why this job: Be part of a fun, supportive team that values your individuality and passion for hospitality.
- Qualifications: Experience in kitchen management and a passion for leading others.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Back of House Manager to join our team of superstars at The Hoxton Shepherd's Bush. Our fourth London Hoxton is located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food.
Job Description
- Responsible for the H&S in the loading bay and BOH areas including staff areas.
- Responsible for maintaining a clean and food safe working area in the loading bay.
- Oversee COSHH training and certification for all F&B areas.
- Assist with BOH audits on H&S.
- Oversee all goods receiving and work with finance on related paperwork and systems.
- Ordering all required chemicals and store them in accordance with legal and company guidelines.
- Responsible for overseeing the ordering of all F&B products for Outlets and staff canteen, liaising with the Chefs to ensure this is done correctly.
- Ensuring that all F&B products are received and stored correctly within the hotel.
- Maintain company guidelines for refuse storage and removal and liaising with the contractors.
- Liaise with maintenance team and contractors regarding upkeep of BOH areas.
- Responsible for the safe opening and closing of the designated culinary areas.
- General maintenance of all culinary areas, equipment, and F&F's.
Qualifications
- COSHH certified/ COSHH trainer is desirable but not essential.
- Experience using stock system and goods receiving systems.
- Experience using kitchen equipment and recommended cleaning methods.
- A natural at leading and managing others, you lead by example and create a welcoming environment.
- Passion for hospitality – whether that's a drink, a meal, an event or a bed for the night.
- You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You're not precious. We leave our egos at the door and help get stuff done.
- You're up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way.
Benefits
- Competitive salary and eligibility to participate in the TRONC scheme.
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- It's ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
- Treat yourself once in a while with lots of retail & hospitality perks through our partners.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Goes without saying, but we'll feed you during your shift.
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
- Extra time off to volunteer with one of our partner charities.
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
- Enhanced family leave for when you're expanding your family.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Back of House Manager employer: Ennismore
At The Hoxton Shepherd's Bush, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of London. With competitive salaries, generous benefits including 28 days of holiday, and a strong focus on employee wellbeing and growth, we create an environment where you can thrive both personally and professionally. Join our team of passionate individuals who support each other and celebrate diversity, all while enjoying unique perks like free stays and meals at our hotels.
StudySmarter Expert Advice🤫
We think this is how you could land Back of House Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Hoxton's vibe online. This way, you can tailor your answers to show how you fit right in with their fun and welcoming environment.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your leadership skills and passion for hospitality – that’s what they’re really after!
✨Tip Number 3
Don’t forget to ask questions! When it’s your turn, throw in some thoughtful queries about the team dynamics or how they celebrate successes. It shows you’re genuinely interested and ready to be part of the crew.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at The Hoxton, so you can stay ahead of the game.
We think you need these skills to ace Back of House Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating memorable moments for guests. We want to see how you can bring that passion to The Hoxton.
Be Yourself:We’re all about authenticity here at StudySmarter. Don’t be afraid to show your personality in your application. We’re looking for individuals who are genuine and ready to contribute to our vibrant team culture.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Back of House Manager role. Highlight relevant experience with H&S, COSHH, and managing teams. This will help us see how you fit into our unique environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ennismore
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Back of House Manager. Understand health and safety regulations, COSHH guidelines, and food safety practices. This will show that you're not just interested in the role but also prepared to take it on.
✨Show Your Leadership Skills
Be ready to discuss your experience in leading teams and managing staff. Share specific examples of how you've created a welcoming environment and supported your colleagues. This is crucial for a role that requires strong management skills.
✨Ask Smart Questions
Prepare thoughtful questions about the hotel's operations, team dynamics, and future goals. This demonstrates your genuine interest in the position and helps you assess if the company culture aligns with your values.
✨Be Yourself
The Hoxton values individuality, so don’t be afraid to let your personality shine through. Share your passion for hospitality and how you can contribute to creating memorable experiences for guests and staff alike.
