At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional guest experiences and smooth restaurant operations.
- Company: Join The Hoxton, a trendy spot in Southwark with a lively atmosphere.
- Benefits: 28 days holiday, health cash plan, free meals, and discounts across the Ennismore family.
- Other info: Opportunities for growth, regular team events, and a supportive work culture.
- Why this job: Be part of a dynamic team, creating memorable moments for guests every day.
- Qualifications: Experience in a busy restaurant, strong communication skills, and a passion for hospitality.
The predicted salary is between 30000 - 42000 £ per year.
The Hoxton, Southwark is only a skip & a hop away from the South Bank. There is something for everyone: 192 rooms, a bustling ground‑floor restaurant, bar and terrace, The Apartment (our unique meeting & events space), a stunning roof‑top restaurant and bar with indoor and outdoor seating PLUS our coworking space spread over six floors.
What you’ll do…
- Lead the team by example, keeping them engaged, motivated and confident in delivering warm, genuine Seabird experiences.
- Work closely with the Restaurant Manager and kitchen leadership to ensure front and back of house operate seamlessly together.
- Support the Restaurant Manager with the day‑to‑day running of the restaurant, including ro‑tá, training, payroll checks and basic financial administration.
- Help onboard and train new team members, ensuring brand standards, service steps and safety procedures are understood and followed.
- Create a positive and inclusive team culture by giving regular feedback, coaching in the moment and supporting development.
- Be present on the floor, anticipating guest needs, handling feedback and resolving complaints with care and confidence.
- Ensure high standards of food and beverage presentation, cleanliness, stock control and compliance with food safety and licensing requirements.
- Share guest insights and operational ideas with the wider F&B team to help continuously improve the Seabird experience.
What we’re looking for…
- Previous experience as a supervisor or assistant manager in a busy, quality‑led restaurant or bar environment.
- A solid understanding of front‑of‑house operations, service standards and people management basics.
- Comfortable working a rotating shift pattern, including evenings, weekends and peak trading periods.
- Confident communicator in English; additional languages are a plus.
- Organised and detail‑focused, while staying flexible and calm under pressure.
- Someone who leads with personality and empathy, not ego.
- A genuine passion for hospitality and creating memorable guest moments.
- A team player who enjoys getting stuck in and supporting others to succeed.
What’s in it for you…
- 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
- Treat yourself once in a while with lots of retail & hospitality perks through our partners.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Goes without saying, but we’ll feed you during your shift.
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
- Extra time off to volunteer with one of our partner charities.
- Regular team get‑togethers, from our team drinks to our (pretty special!) bi‑annual parties – we know how to have a good time!
- Enhanced family leave for when you’re expanding your family.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Assistant Restaurant Manager – Albie employer: Ennismore
The Hoxton, Southwark is an exceptional employer that prioritises a vibrant and inclusive work culture, offering numerous benefits such as 28 days of holiday, a health cash plan, and opportunities for personal and professional growth within a global family of brands. With a focus on employee wellbeing and development, team members enjoy regular social events, training programmes, and the chance to make a positive impact through volunteering, all while working in a dynamic environment just steps away from the iconic South Bank.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager – Albie
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by Albie for a meal or a drink. This way, you can chat about your experience in relation to their atmosphere and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As an Assistant Restaurant Manager, you'll need to lead with empathy and confidence. Role-play common scenarios with friends or family to get comfortable handling guest feedback and resolving complaints.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've successfully managed teams or improved service standards in previous roles. This will help you stand out as someone who can keep things running smoothly at Albie.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Hoxton family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Assistant Restaurant Manager – Albie
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and how you've created memorable moments for guests in the past.
Tailor Your Application:Make sure to customise your CV and cover letter for the Assistant Restaurant Manager role at Albie. Highlight relevant experience and skills that match the job description, showing us why you're the perfect fit for our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, making it easy for us to see your qualifications and what you can bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. This way, your application will go straight to us, and you'll be one step closer to joining our fantastic team at The Hoxton, Southwark!
How to prepare for a job interview at Ennismore
✨Know the Restaurant Inside Out
Before your interview, make sure to research Albie and The Hoxton, Southwark. Familiarise yourself with their menu, service style, and overall vibe. This will not only show your genuine interest but also help you answer questions about how you can contribute to their unique guest experiences.
✨Showcase Your Leadership Skills
As an Assistant Restaurant Manager, you'll need to lead by example. Prepare examples from your past experience where you've motivated a team or handled a challenging situation. Highlight your ability to create a positive team culture and how you’ve supported others in their development.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you handle guest feedback and complaints. Think of specific instances where you turned a negative experience into a positive one. This will showcase your confidence and empathy, which are crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. You might ask about the team dynamics, training opportunities, or how they measure success in the restaurant. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
