At a Glance
- Tasks: Manage events and create memorable experiences for guests at The Hoxton, Southwark.
- Company: Join a vibrant team at The Hoxton, known for its unique hospitality culture.
- Benefits: Competitive salary, 28 days holiday, health cash plan, and free meals during shifts.
- Other info: Enjoy regular team events and opportunities for career progression.
- Why this job: Be part of a fun team that values creativity and personal growth.
- Qualifications: Great interpersonal skills and a passion for hospitality are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a welcoming and energetic Apartment Supervisor to join our Southwark team! The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history.
We have 192 bedrooms, 2 restaurants - Albie & Seabird and our first Working From location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city.
Job Description
What you’ll do…
- Manage day & evening events, working within the strategy and events programme set by our Sales and Meeting & Events teams.
- Pro-actively provide input and feedback, look for opportunities to improve & innovate how we’re using the space and how we manage it.
- Whether it’s setting up the space for day or evening, handling ad-hoc requests and queries, dealing with invoices or gathering feedback – we rely on you to ensure internal and external customers have the best possible experience with us.
- Manage a lean team, creating an environment where they feel valued, and provide them with opportunities to grow and develop.
- You make sure the food and beverage in the space is top notch at all times, and our guests have everything they need.
- Take overall responsibility for the health & safety of anyone using the area, including yourself.
- You work closely with the rest of the hotel team to ensure you are providing a great experience for our guests, from first contact to when they leave, and beyond.
Qualifications
What we’re looking for..
- You are the person that knows everyone, and they all know you.
- Nothing is an issue for you - you know what our guests want even before they do.
- Someone who’s great at growing and nurturing long lasting relationships; people are naturally drawn to working with you.
- You understand hospitality, it’s in everything you do.
- You pay attention to the details and care about creating great work.
- You’re looking for a place where you can be you; no clones in suits here.
- Passionate about creating memorable experiences for others, be they guests or colleagues.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way.
Additional Information
What’s in it for you…
- Competitive salary plus tronc.
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
- Treat yourself once in a while with lots of retail & hospitality perks through our partners.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Goes without saying, but we’ll feed you during your shift.
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
- Extra time off to volunteer with one of our partner charities.
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
- Enhanced family leave for when you’re expanding your family.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Apartment Supervisor employer: Ennismore
The Hoxton, Southwark is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. With competitive benefits including a health cash plan, generous holiday allowance, and opportunities for career progression within a global family of brands, employees can thrive both personally and professionally. Located in the heart of Southwark, the hotel offers a unique blend of hospitality and community spirit, making it a rewarding place to work for those passionate about creating memorable experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Apartment Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Hoxton's vibe on social media or their website. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As an Apartment Supervisor, you'll be all about building relationships. Role-play with a friend or family member to nail down how you'll engage with guests and colleagues during the interview.
✨Tip Number 3
Prepare some questions! Show your enthusiasm by asking about the team dynamics or upcoming events at The Hoxton. This not only demonstrates your interest but also helps you figure out if it's the right fit for you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Apartment Supervisor
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t hold back on sharing what makes you unique and how you connect with others.
Tailor Your Application:Make sure to customise your application for the Apartment Supervisor role. Highlight your experience in hospitality and any relevant skills that show you understand what it takes to create memorable experiences for guests.
Show Your Passion:We love seeing enthusiasm! In your application, express why you’re passionate about hospitality and how you can contribute to our vibrant team at The Hoxton, Southwark.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Ennismore
✨Know the Hoxton Vibe
Before your interview, get familiar with The Hoxton's unique atmosphere and values. Understand their approach to hospitality and how they create memorable experiences for guests. This will help you align your answers with what they’re looking for.
✨Showcase Your People Skills
As an Apartment Supervisor, building relationships is key. Prepare examples of how you've successfully managed teams or created positive guest experiences in the past. Highlight your ability to connect with people and anticipate their needs.
✨Be Ready to Innovate
The Hoxton values creativity and innovation. Think of ways you could improve their event management or guest experience. Bring these ideas to the table during your interview to demonstrate your proactive mindset.
✨Emphasise Team Spirit
They’re looking for someone who thrives in a team environment. Share stories that illustrate your collaborative spirit and how you’ve supported colleagues in achieving common goals. Show that you’re not just about individual success but also about lifting others up.
