At a Glance
- Tasks: Welcome guests with warmth and assist in check-in processes.
- Company: Estelle Manor, a stunning rural retreat in Oxfordshire.
- Benefits: Enjoy exclusive staff rates, socials, and well-being perks.
- Other info: Join a supportive team with great career growth opportunities.
- Why this job: Be the face of hospitality and create memorable experiences.
- Qualifications: Previous hotel reception experience and excellent communication skills required.
The predicted salary is between 15402 - 16902 £ per year.
Who are we?
Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire.
The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts.
Plus, there’s a kids’ club for the little ones and a workspace.
As the countryside companion to Maison Estelle, the manor is also a ‘hosted home’, bringing people together that have plenty to say and nothing to prove.
The Role
As a Hotel Receptionist at Estelle Manor, you will offer a warm and friendly welcome for all our members and guests arriving to the estate.
Providing an exceptional guest experience, you will assist in completing financial and administrative responsibilities during the check in process in an efficient and positive manner.
With a genuine passion for hosting, and a confident and enthusiastic demeanour, you will be an ambassador for the front office team here at Estelle Manor.
Who we are looking for?
- Previous hotel reception experience is essential.
- Working knowledge of Opera would be highly advantageous.
- Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
- Ability to perform under pressure and deliver results to deadlines.
- Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking.
- Passionate about delivering exceptional guest experience with keen attention to detail.
The on target earning potential for this role is £16,902.40 per annum per annum based on a 20 hour contract - comprising a base salary of £15,402.40, plus a qualified estimate of £1,500 in gratuities and service charge*.
Please note this role is paid hourly at £14.81 so this is a projected salary and OTE.
What’s in it for you?
Estelle , we prioritize your well-being and growth, offering a range of perks to enrich your experience.
Enjoy exclusive staff rates, biannual socials, and Estelleversary surprises.
Nurture your well-being with stocked colleague spaces.
Engage in forums shaping The Estelle Way.
Utilise the provided uniforms and onsite seamstress support.
Join us for a fulfilling journey where you are valued , supported , and celebrated .
Here at
Estelle , we want to create a unified culture and sense of belonging throughout. We have a range of perks and benefits at your fingertips:
- Biannual company socials plus smaller social and sports groups.
- Exclusive staff rates and F&B discounts across sister properties.
- Estelleversary gifting for all employees.
- Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees.
- Goes without saying but we will feed you during your shift.
- Cycle to Work scheme.
- Added protection of our pension, health cash plan and life assurance schemes.
- 28 days holiday, inclusive of bank holidays, which increases with length of service.
- Colleague Forums and Sustainability Committees to help create The Estelle Way.
- Recommend-a-friend bonus scheme.
- Uniform provided, cleaned, and pressed.
- Onsite seamstresses to ensure your uniform is fitted and repaired.
About gratuities & service charge
- Gratuities (tips) and service charge are paid on a pro-rata basis regardless of your role.
- It is estimated that in 2026, our full-time employees can expect to receive in the range of £3,000 in addition to their annual salary.
- #J-18808-Ljbffr
Hotel Receptionist in Witney employer: Ennismore International Management Limited
At Maison Estelle, we pride ourselves on being an exceptional employer that values well-being and personal growth. Nestled in the heart of Mayfair, our unique work culture fosters collaboration and creativity, offering exclusive staff perks, biannual socials, and a supportive environment where every team member is celebrated. As a Talent Attraction Partner, you'll play a pivotal role in shaping our member experience while enjoying a fulfilling career with ample opportunities for professional development.
Contact Details:
Ennismore International Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Witney
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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✨Reach Out Directly to Ennismore International Management Limited
Don't be shy about reaching out to Ennismore International Management Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Receptionist in Witney
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ennismore International Management Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ennismore International Management Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
