Client Relationship Manager
Client Relationship Manager

Client Relationship Manager

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage relationships with high-net-worth clients and ensure exceptional service.
  • Company: Enness is a leading brokerage in high-value finance solutions for wealthy clients.
  • Benefits: Enjoy competitive salary, performance bonuses, and career growth opportunities.
  • Why this job: Join a dynamic team and work on high-value international transactions.
  • Qualifications: Experience in client relationship roles within financial services is preferred.
  • Other info: This role is based in Mayfair, London, and offers a fast-paced environment.

The predicted salary is between 43200 - 72000 £ per year.

Location: Dubai
Employment Type: Full-Time

About Enness

Enness is a market-leading brokerage specialising in high-value, complex, and cross-border finance solutions for high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients. With a strong reputation and an extensive lender network, we deliver bespoke financing solutions across residential and commercial mortgages, private client lending, and corporate finance.

Role Overview

We are seeking a highly professional and proactive Client Relationship Manager (CRM) to join our team. This role is crucial in maintaining and strengthening relationships with our HNW and UHNW clients, introducers, and lenders, ensuring a seamless client experience from enquiry to deal completion.

The CRM will act as a key point of contact for clients, managing communications, coordinating transactions, and ensuring exceptional service levels. The ideal candidate will have experience in financial services, private banking, or luxury client management, with a strong ability to build trust and long-term relationships.

Key Responsibilities

  • Manage and nurture relationships with HNW/UHNW clients, ensuring an outstanding client experience.
  • Act as the primary contact for client queries, providing regular updates on ongoing transactions.
  • Work closely with brokers and lenders to ensure smooth execution of mortgage and debt deals.
  • Proactively follow up with clients and introducers to generate repeat business and referrals.
  • Ensure compliance with all regulatory requirements and internal processes.
  • Monitor and report on client satisfaction, identifying areas for service improvement.
  • Support business development efforts by engaging with potential new clients and introducers.
  • What We Offer

  • Competitive salary and performance-based bonuses.
  • A dynamic and fast-paced environment within a leading finance brokerage.
  • Exposure to high-value transactions and international finance markets.
  • Opportunities for career growth within a prestigious and growing business.
  • Who We Are Looking For

  • Proven experience in a client relationship role within financial services, wealth management, private banking, or a related field.
  • Exceptional communication and interpersonal skills, with the ability to engage with HNW/UHNW clients.
  • Strong organisational skills, capable of managing multiple transactions and stakeholders.
  • A proactive, solution-driven approach, ensuring smooth deal execution.
  • Understanding of mortgage and debt finance (preferred but not essential).
  • Attention to detail, ensuring accuracy in client interactions and documentation.
  • How to Apply

    If you are passionate about client relationships and thrive in a high-performance, client-focused environment, we would love to hear from you.

    Contact us for a confidential discussion.

    Client Relationship Manager employer: Enness

    Enness is an exceptional employer located in the prestigious Mayfair, London, offering a dynamic and fast-paced environment where you can thrive as a Client Relationship Manager. With competitive salaries, performance-based bonuses, and ample opportunities for career growth within a leading finance brokerage, Enness fosters a culture of excellence and collaboration, ensuring that employees are well-supported in their professional development while engaging with high-net-worth clients in a rewarding and impactful role.
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    Contact Detail:

    Enness Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Client Relationship Manager

    ✨Tip Number 1

    Network within the finance and luxury sectors. Attend industry events, seminars, or webinars where you can meet potential clients and introducers. Building relationships in person can significantly enhance your chances of landing the role.

    ✨Tip Number 2

    Research Enness and its client base thoroughly. Understanding their unique approach to high-net-worth clients will allow you to tailor your conversations and demonstrate your genuine interest in their operations during interviews.

    ✨Tip Number 3

    Showcase your interpersonal skills in any interactions you have with the company. Whether it's through networking or during the interview process, being personable and approachable can set you apart as a candidate who can build strong client relationships.

    ✨Tip Number 4

    Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your experience with HNW/UHNW clients will demonstrate your capability and fit for the role.

    We think you need these skills to ace Client Relationship Manager

    Client Relationship Management
    Exceptional Communication Skills
    Interpersonal Skills
    Organisational Skills
    Attention to Detail
    Proactive Follow-Up
    Understanding of Financial Services
    Experience with HNW/UHNW Clients
    Transaction Coordination
    Regulatory Compliance Knowledge
    Business Development Skills
    Ability to Build Trust
    Problem-Solving Skills
    Time Management

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in client relationship management, particularly within financial services or private banking. Use specific examples that demonstrate your ability to build trust and manage high-net-worth clients.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client relationships and your understanding of the high-value finance sector. Mention how your skills align with the responsibilities outlined in the job description, such as managing communications and ensuring exceptional service levels.

    Highlight Relevant Skills: In your application, emphasise your exceptional communication and interpersonal skills. Provide examples of how you've successfully managed multiple transactions and stakeholders, as this is crucial for the Client Relationship Manager role.

    Showcase Your Understanding of the Industry: Demonstrate your knowledge of mortgage and debt finance, even if it's not essential. Mention any relevant experience or training that shows you understand the complexities of high-value transactions and the needs of HNW/UHNW clients.

    How to prepare for a job interview at Enness

    ✨Research Enness Thoroughly

    Before the interview, make sure to research Enness and its services. Understand their position in the market, especially regarding high-net-worth clients. This knowledge will help you demonstrate your interest and show that you're a good fit for their culture.

    ✨Showcase Your Relationship Management Skills

    Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you built trust and maintained communication, as these are crucial for the Client Relationship Manager role.

    ✨Demonstrate Your Understanding of Financial Services

    Even if you don't have direct experience in mortgage and debt finance, be prepared to discuss your understanding of financial services. Familiarise yourself with key terms and concepts that are relevant to the role, as this will show your commitment to learning.

    ✨Prepare Questions for the Interviewers

    Have a list of insightful questions ready to ask during the interview. This could include inquiries about their approach to client satisfaction or how they measure success in client relationships. It shows your enthusiasm and helps you gauge if the company is the right fit for you.

    Client Relationship Manager
    Enness
    Location: London
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    • Client Relationship Manager

      London
      Full-Time
      43200 - 72000 £ / year (est.)
    • E

      Enness

      50-100
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